This feature does NOT work all the time! I just got off the phone with Intuit because QBO failed to recognize the county tax rate on a $1600 invoice thus causing a $92.29 deficit for us when we went to process sales tax returns. Intuit does not stand by its product! It will NOT reimburse us for those lost funds. So USER BEWARE!!!

When I apply a discount on an invoice with all service items where nothing is taxable, sales tax magically shows up as a negative amount. There shouldn't even be a sales tax calculation at all. I don't know how many invoices this has affected but I have lost all confidence in QBs sales tax reliability. When I toggle to calculate the discount after tax it calculates the wrong amount of tax. It is based on the full amount instead of taking the discount into effect. I spent over an hour on the phone with tech support and they suggested I calculate the sales tax with a calculator and put in the correct amount myself. I almost fell off my chair when they said this. It also wants to calculate based on the shipping address even though I turned off shipping. I have lost all trust in them and will have to go back to when they made these tax changes, look at thousands of invoices, and probably file amended sales tax returns. When did they make this change?

This has made filing our monthly sales tax payment a NIGHTMARE. The sales tax center before was set up perfectly and worked seamlessly, this new one is awful and doesn't even calculate correctly, even with custom groups. the 7.25% calculated total is not even close to the 7.25% calculated in excel for the same exact sales on the report, not to mention that using the feature as it is, does not account for local sales tax. What a mess

Please create a button to turn this off. This is causing a huge mess with my small business clients.

Please add a method to disable this feature

The fact that one cannot override the default on Based On Location sales tax is insane. This is a big issue here too, and we are just a small non-profit.
Another example of the many, many ways that QBO is so inferior a product than QBDesktop. I wish we had never switched.

Our CFO decided he wanted to enter a customer invoice and wasn't paying attention and now we are screwed- From Quickbooks - Once you've switched to automated sales tax, you can't change back to the old experience. This is awful, messes with Cust invoices, AP Bills, and now the Audit Trail is clogged up with "Added Tax Group" if I even just edit a due date on an invoice.

This is such a stupid feature and it blows my mind that I can't turn it off. I offer a service that is never taxed. I can manage my own taxes I don't need big brother watching over me.

I can't even begin to express how critical it is that this gets resolved. It has been an absolute nightmare since its inception.

Since the implementation of this feature, with no warning about a month ago, our books are becoming a mess. We deal with nearly 1500 customers in 2 states, with multiple county & state sales taxes. Our "bill to" address is often not the same as the address where work is delivered. Many customers have work performed at our location, pick up the work there, and should pay sales tax based on OUR shop location, not their billing address.

We can't manually correct dozens of invoices a month. The whole reason we invest in QBO is to give us LESS work, not more.

Please add a method to disable this feature. This is going to become a show-stopper for us and QB.

at the moment with the API i was able to get it to accept my manually calculated sales tax by not supplying TxnTaxDetail.TaxLine array and only supplying TxnTaxDeail.TxnTaxCodeRef and TotalTax