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QuickBooks Invoice Payments Portal

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  1. 1 vote

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  2. mail a bill

    not everyone reads emails just mail the bill

    1 vote

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  3. 2 votes

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  4. Place An Account History Button to see account Invoices & Payments pre Paying

    Place an Account history button on the payments page, which opens in a new page tab to review, prior to the payment entry screen

    1 vote

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  5. You could require an answer to "Debit" or "Credit" before filling in card info.

    The form resets when a user switches card type – "debit" or "credit". Then they have to re-enter info. You could require a "debit" or "credit" choice prior to card info so that an oversight mistake is less likely.

    2 votes

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  6. Remove paste restrictions on the account number

    I have my routing and account number in a Google Doc for a situation like this when I pay from my account. There's no option to paste the account number in the second field. I keep those numbers so I can easily copy/paste them without a need to type them manually which causes mistakes in the first place. If this is a way to reduce the number of mistakes you accidentally made it more error prone by forcing me to put the number manually.

    Regards

    39 votes

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  7. Contact information should be on the invoice

    The complete vendor contact information should be on the invoice, this will expedite issue resolution

    3 votes

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  8. 2 votes

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  9. On my Android phone, entering the credit card number, the cursor kept switching back, screwing up the number. Long-standing issue, persists.

    Does anyone read these complaints? On Android phone (at least, maybe iPhone too), credit card input has been screwed up for at least months, maybe years. How about addressing the issue?

    1 vote

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  10. The invoice should show the specific dates, i.e. 5-1-22-to 5-31-22, not just 'monthly fee'

    The invoice should show the specific dates, i.e. 5-1-22-to 5-31-22, not just 'monthly fee. Thank you.

    3 votes

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  11. Clearer invoicing

    My wife and I have been Alpine Springs customers for about two months. In that time, we've gotten perhaps six 5-gallon bottles. The service has been fine, but we received our first invoice this evening. It was only for two bottles and was purportedly a reminder for an invoice that was due two weeks ago. I paid promptly, but still don't know where our account stands or what other invoices may be unknowingly delinquent.

    2 votes

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  12. Put a Done button on the payment receipt page. Eliminates ambiguity.

    There are 3 actions available. Two had options: receipt or invoice.

    The third, implied, is "close the page because you're done". Every action on a page should have a control related to that action: that's basic UI design.

    2 votes

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  13. Please provide an accurate invoice upon completion of service. I only received a work order and no additional paperwork.

    When the techs finished service I had to ask for a paper invoice. They could not provide one for me with the amount that we would owe.

    1 vote

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  14. Do not clear fields when switching between debit and credit

    Sometimes I forget to click credit first and when I do, it clears out the entry fields. So then i have to reenter the data. Alternatively, force the user to choose the payment method first, and then show the fields.

    3 votes

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  15. Include Phone number and customer email on the invoices. Also give the option to include the notes from customer intake information.

    If you can somehow include Phone number and customer email on the invoices. Also give the option to include the notes from customer intake information in the customer data base when customers are input into the system. For example: When putting an estimate or invoice together, we have to back out of the invoice, go into customer info and copy and paste information and go back into the invoice. The customers information is usually input at time of appointment booking. I don't create an invoice until day of service. Having to back out of estimate or invoice to copy and…

    2 votes

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  16. display the date of payment in addition to the other information listed on the screen after confirmation of payment.

    display the date of payment in addition to the other information listed on the screen after confirmation of payment. The screen displays the amount paid, who its paid to the payment mehod, auth ID due date, invoice amount and total. a screen shot of the info with the date paid is easier on a mobile phone than downloading the receipt or invoice.

    3 votes

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  17. Fix tab ordering

    When tabbing through the boxes, it the first several as expected. However, the last line was broken.

    On the last line was NAME, then ZIP. However, when tabbing, it went to ZIP then NAME. Ew. Please fix that. Thanks!

    2 votes

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  18. Allow 'paste' into the 'confirm account' field...customers *PAYING CUSTOMERS* have asked for this for !@#$%^ YEARS! DO IT, *******! DO IT!

    Allow 'paste' into the 'confirm account' field...customers PAYING CUSTOMERS have asked for this for !@#$%^ YEARS! DO IT, *******! DO IT!

    7 votes

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  19. Add student name field

    Add student name field

    1 vote

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  20. Fix form to allow copy/paste of account number

    It is a horrible experience that I cannot copy and paste my account number in the payment tool form. I can copy and paste the routing number, but not the account number? Then I have to hand enter it twice, increasing the time, and the chance for error? This is not a huge thing, but it is nonetheless unacceptable for me.Please call this a bug and then fix it.

    29 votes

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