QuickBooks Invoice Payments Portal
674 results found
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You could require an answer to "Debit" or "Credit" before filling in card info.
The form resets when a user switches card type – "debit" or "credit". Then they have to re-enter info. You could require a "debit" or "credit" choice prior to card info so that an oversight mistake is less likely.
2 votes -
2 votes
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Customer email/address on subcustomer invoice
When I bill a subcustomer (even with "bill with parent customer" marked), I have to manually enter the email and mailing address of the customer. This should autopopulate unless edited otherwise.
2 votes -
On my Android phone, entering the credit card number, the cursor kept switching back, screwing up the number. Long-standing issue, persists.
Does anyone read these complaints? On Android phone (at least, maybe iPhone too), credit card input has been screwed up for at least months, maybe years. How about addressing the issue?
1 vote -
Contact information should be on the invoice
The complete vendor contact information should be on the invoice, this will expedite issue resolution
2 votes -
The invoice should show the specific dates, i.e. 5-1-22-to 5-31-22, not just 'monthly fee'
The invoice should show the specific dates, i.e. 5-1-22-to 5-31-22, not just 'monthly fee. Thank you.
3 votes -
Remove paste restrictions on the account number
I have my routing and account number in a Google Doc for a situation like this when I pay from my account. There's no option to paste the account number in the second field. I keep those numbers so I can easily copy/paste them without a need to type them manually which causes mistakes in the first place. If this is a way to reduce the number of mistakes you accidentally made it more error prone by forcing me to put the number manually.
Regards
22 votes -
Clearer invoicing
My wife and I have been Alpine Springs customers for about two months. In that time, we've gotten perhaps six 5-gallon bottles. The service has been fine, but we received our first invoice this evening. It was only for two bottles and was purportedly a reminder for an invoice that was due two weeks ago. I paid promptly, but still don't know where our account stands or what other invoices may be unknowingly delinquent.
2 votes -
Put a Done button on the payment receipt page. Eliminates ambiguity.
There are 3 actions available. Two had options: receipt or invoice.
The third, implied, is "close the page because you're done". Every action on a page should have a control related to that action: that's basic UI design.
2 votes -
Please provide an accurate invoice upon completion of service. I only received a work order and no additional paperwork.
When the techs finished service I had to ask for a paper invoice. They could not provide one for me with the amount that we would owe.
1 vote -
Do not clear fields when switching between debit and credit
Sometimes I forget to click credit first and when I do, it clears out the entry fields. So then i have to reenter the data. Alternatively, force the user to choose the payment method first, and then show the fields.
3 votes -
Include Phone number and customer email on the invoices. Also give the option to include the notes from customer intake information.
If you can somehow include Phone number and customer email on the invoices. Also give the option to include the notes from customer intake information in the customer data base when customers are input into the system. For example: When putting an estimate or invoice together, we have to back out of the invoice, go into customer info and copy and paste information and go back into the invoice. The customers information is usually input at time of appointment booking. I don't create an invoice until day of service. Having to back out of estimate or invoice to copy and…
2 votes -
display the date of payment in addition to the other information listed on the screen after confirmation of payment.
display the date of payment in addition to the other information listed on the screen after confirmation of payment. The screen displays the amount paid, who its paid to the payment mehod, auth ID due date, invoice amount and total. a screen shot of the info with the date paid is easier on a mobile phone than downloading the receipt or invoice.
3 votes -
Fix tab ordering
When tabbing through the boxes, it the first several as expected. However, the last line was broken.
On the last line was NAME, then ZIP. However, when tabbing, it went to ZIP then NAME. Ew. Please fix that. Thanks!
2 votes -
Add student name field
Add student name field
1 vote -
Neither the receipt for payment nor the invoice file names includes the date issued. This should be automatic.
Neither the receipt for payment nor the invoice file names includes the date issued. This should be automatic.
1 vote -
Allow 'paste' into the 'confirm account' field...customers *PAYING CUSTOMERS* have asked for this for !@#$%^ YEARS! DO IT, *******! DO IT!
Allow 'paste' into the 'confirm account' field...customers PAYING CUSTOMERS have asked for this for !@#$%^ YEARS! DO IT, *******! DO IT!
5 votes -
Incorrect Tabbing Order in Form
When I tab from the Name field I expect to go to Zip. Instead, one of the hyperlinks in the text below is selected. I didn't take a screenshot so I cannot tell you exactly which link it is. But you'll see when you test out the tabbing functionality.
1 vote -
Improve validation on account holder name
I got an error when entering my account holder name for my bank account info when paying an invoice, asking to enter a valid first and last name of up to 50 characters. At first I thought it was objecting to my having 4 names, but eventually I realized that I'd included a space at the start of my name and removing it made the form accept my name.
But the validation error given was totally unhelpful for identifying what was wrong, which was 'Name may not begin with spaces.'1 vote -
Invoice File Name
Put the name of your vendor company first in the file name, then the invoice number. Makes sorting for client easier to find specific vendor invoice.
2 votes
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