Mail a bill, or send an email with a copy of bill including itemized amounts
Idea 1: Change the due date from being the origination date of the job to "due upon receipt" when the job is complete and invoice mailed.
Idea 2: Send a bill first when job is complete and then allow at least 2 weeks to receive payment before beginning phone calls like a bill collector. (In my case, Job origination: Jan 14th, Install: Feb 9th, First emailed bill: Feb 22. Call to pay: Feb 27th. No itemized bill in original email. I would also ask customers how they're liking their new (whatever it is) and thank them for choosing us!
2
votes
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