Much harder to chx credit card for autopay than other other portals. Can that be improved?
Provide a very visible one-click access link to a spot to change payment method and credit card for autopay. I've had great difficulty finding such a place. My exp date and CVV code need updating and I haven't been able to do so.
2
votes
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Kevin Wardell commented
As a result of ths problem, I continually get notices that my autopayments are unsuccessful and I have to go back and individually correct them. A hassle and vendor has to wait for payment.
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Kevin Wardell commented
Provide a very visible one-click access link to a spot to change payment method and credit card for autopay. I've had great difficulty finding such a place. My exp date and CVV code need updating and I haven't been able to do so