View payment receipt when re-visiting a paid invoice
Payment receipt notification is sent to the contact person who is not from the accounting department. So when an accounting staff wants to view or download a Payment Receipt the portal merely show a $0.00 balance with a message "invoice has been paid". As much as possible we want to avoid requesting the contact person to forward Payment Receipt email notification, is there a way to view the payment receipt when an Invoice Number is input? Also, some vendors show all the payment information on the payment receipt, a few show "Authorization ID UNDEFINED". Our vendor has not found a way to fix their Payment Receipt, keeps showing Authorization ID Undefined, so frustrating.