Just email the PDF, before payment.. The extant system is quite convoluted.
I already wrote it above, where you asked what improvements ought to be made. Here's another idea: a brilliant one! Why not reduce complexity system-wide?? Good grief, y'all. People shouldn't have to put up with and wade through all this stinking BS just to see a copy of their invoice. There's so much more to life. Pools to swim, trees to climb, books to read, poetry to write, songs to sing. Go try some of that. That's what I'm going to do , right now. Enough idiotic digital caca!
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