Offer "pay by text" for recurring pmts;the day it's due(or before/after),send reminder text; I just click "confirm" & it's paid.
This would be so convenient, and can avoid people missing their payments, and can streamline the entire "collection process" hassle.
You can just send the reminder saying "we didn't get your payment which is due today, but if you confirm payment here, you'll avoid the late fee of $39. We will use your bank account on file ending in 5432. To make your minimum payment of $88 now, and avoid the late fees, click here to confirm your payment." So easy for the customer and the lender!
We can provide this service, if you do already not have it installed; you can even put it in as a pilot to evaluate and prove how great it works!
Just send me a note at sales@aumtech.com or call me at 732.254.1875 to discuss.