Philip Hurlston

← Customer Feedback for QuickBooks Online

My feedback

2 results found

  1. Fix error "Error. You can try again, or come back later and try connecting then"

    25 votes
    13 comments  ·  QuickBooks Invoice Payments Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Philip Hurlston commented  · 

    This error just happened to us. The client tried from their laptop and their phone and received the same error. I tried from my computer with their credit card info, and same thing. I also tried my phone. But then I sent myself an invoice and it worked just fine, and another customer just paid their invoice. This error message is unacceptable. QuickBooks needs to do better with the error message telling you what is wrong.

  2. Fix This: ERROR: You can try again, or come back later and try connecting then. Entered all info correctly 10 times!!

    33 votes
    25 comments  ·  QuickBooks Invoice Online Checkout  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Philip Hurlston commented  · 

    This error just happened to us. The client tried from their laptop and their phone and received the same error. I tried from my computer with their credit card info, and same thing. I also tried my phone. But then I sent myself an invoice and it worked just fine, and another customer just paid their invoice. This error message is unacceptable. QuickBooks needs to do better with the error message telling you what is wrong.

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