For Bank of America card assistance, you have a few options:
- Call (833) 896-7979 for general customer service and card activation in the United States.
- Use the TTY line at (866) 656-5913 if you have a hearing impairment.
- Dial (423) 262-1650 for customer service outside the U.S.

If you prefer written communication, you can send your correspondence to:
Bank of America Cardholder Services
P.O. Box 8488
Gray, TN 37615-8488

For any questions or comments via email, reach out to govandcorp@prepaidcard.bankofamerica.com. Include your name, address, and the first 6 and last 4 digits of your card number.

Source: https://www.accountiod.com/bank-of-america-plasma-loyalty-card/