Currently, and I spent two hours on help chat to find this out, QBO will not produce a statement under the batch function UNLESS the invoice date is within the current year. The only work around is to go into the customer record and manually produce a statement for older accounts receivable. QBO needs to remove the current year restriction as to have to manually produce hundreds of statements is a colossal waste of time. If there's an open balance, it should show up. Side note: If on the batch screen status of the invoice "ALL" is selected , the older balances show up. It's in the software to do that. The restriction comes up with status is "open" or "Open Pastdue". The restriction should be removed.