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QuickBooks Invoice Payments Portal

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  1. the major problem is the statement. our old statement esktop had a voucher the include name and address and amount being paid.

    the statement does not have a return voucher on it. Our statement in desktop had a voucher at the bottom was perforated that included name, address, room for a note, and a box for the amount being paid. This was returned with the payment. It made find the client considerable faster.

    1 vote

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    0 comments  ·  Payment Method  ·  Admin →
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  2. 1 vote

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  3. After you pay a invoice / bill online neither the invoice or the receipt show the remaining amount owned!

    Both downloads options the invoice or the receipt should show the remaining balance

    2 votes

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  4. Having billing staff instead of a voicemail system...

    I have left several messages and if I get a response it's weeks or months later. Staff your billing department for several specific hours per day so that we can ask the questions we need to without waiting for weeks for a reply?

    1 vote

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  5. Clearly identify credit card fees where there is a cash/bank discount

    My invoice included a line item for credit card fees, but I don't have to pay those fees if paying via bank account. Now I have to request a refund and my vendor has to process a refund check. It would be much cleaner if the credit card fees could be attached to the payment method.

    2 votes

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  6. 1 vote

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  7. Please put a gratuity line on the invoice

    Currently, there is no line to add a gratuity. It would be helpful to have one. Thank you.

    3 votes

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  8. Have a customer service number available for issues that arise

    I need to speak to someone about a fraud block that has been issued whenever I try to pay by bank account to a certain vendor

    1 vote

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  9. Allow expense period(s) when entering a prepaid expense item. Example: Prepaid Interest is expensed over 12 months.

    Allow expense period(s) when entering a prepaid expense item. Example: Prepaid Interest is expensed over 12 months. Currently, you have to create a recurring JE, which would ok if you could setup how many months beginning in a specific month.

    1 vote

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  10. provide memo entry

    This provision to add a comment appears to be a woke attempt to "Appear" to care what users care about. There are over 60 suggestions (I stopped at this point) to add a memo provision. You could at least combine these comments into one or two (2nd one to capture an additional suggestion users have combined into one entry). I'm guessing there are in excess of 1000 votes if combined - I totally eye balled after adding first page.

    1 vote

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  11. The person paying should be able to see the finance charges for credit, debit, or direct ACH.

    Sometimes the vendor says, "NOOOOO!" Now I am going to be charged $X00. You could have just mailed me a check!!!" I want to avoid those experiences.

    1 vote

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  12. 2 votes

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  13. warning before save

    I use a copy function from previous expenses or bill or whatever for easier work without input all the info, I would like a warning message before save it.
    It's easy to forget to click more > copy then just update a previous one which I don't want to.
    So if there is a warning message before save it like "are you sure you want to update?" then I can realize I'm updating instead of create a copy.

    1 vote

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  14. Fix the “$NaN” as my amount paid

    Bug report, see screenshot. I think my full payment of $100 went through?

    1 vote

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  15. change the email address to Mrs Hensons--- henson_joanne@hotmail.com

    PLEASE..... change the email address for billing to :
    henson_joanne@hotmail..com
    I have asked several times.
    Thank You

    1 vote

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  16. Email Notification that a customer has paid an invoice

    Suggestion : Please enable a feature to send me a notification when an invoice is marked as paid. It is normally the customer that emails me to say they have paid. And it would be better for the system to notify me so I can be proactive with sending them a receipt.

    Better still please make an option to automatically send the customer a receipt on payment.

    At least one of these 2 options is needed and a weakness of QB

    2 votes

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  17. 1 vote

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  18. 1 vote

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  19. General Inquiry

    2 things, 1. In order to receive all these payments, "why do you make using your platform so intrinsically difficult?

    And #2. If you all are receiving all these responses, why aren't you expediting these demands for (ease of use) of your website, instead of continuously gathering data and input not acted upon?

    I think if there's no immediate change soon, I'm going to drop you all altogether and just pay companies myself, because I'm tiring of all this!!!

    1 vote

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  20. 1 vote

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