Mark (estimator) came to the house almost immediately. He gave me a fair quote right away and got me on the schedule the next day. I wasn't around too much while the crew was working but they arrived on time (actually about 15 minutes early) and the entire crew seemed to work hard and efficiently from start to finish. Ordinarily I would think it's a bit ludicrous to leave a tip for this type of service but these guys did an outstanding job in every phase of the process. Thank you!