New payment service
Maybe switch to a different pay method as this one does not work.
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Befer Fereb commented
From my own experience dealing with invoice payments that constantly failed or confused clients, switching to https://carteza.com/solutions/virtual-payment-terminal was the real improvement I’ve personally used it to accept payments smoothly without forcing customers to adapt to broken methods, transactions go through reliably, and it removed friction on both sides, which instantly reduced complaints and made paying invoices feel simple again.