Your feedback process is excruciating. Make it easier.
Trying to give feedback was a multistep process that after typing a suggestion, sent me to another page that made me accept all marketing and functional your cookies. You should offer the opt out at the moment of asking for feedback. You steps to do that made it almost impossible to get rid of your marketing cookies. You are not serious about customer satisfaction when you make it difficult for a customer to give you feedback.
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Jennie Chien
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