QuickBooks Mobile Feedback Forum
190 results found
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Popup notification of payroll ToDo
When customers are using QBO and Payroll with Auto Pay/File turned on, there are occasional account or system issues that prevent the auto pay/file from happening causing a ToDo item to be pushed to the customer for action.
Problems arise with this process when customers are using a small screens to access their account, these important items may not be seen at first glance without scrolling down the page.
It would be very useful for QBOP users that are not dedicated accounting or payroll personnel who only access their account occasionally if this ToDo item produced a popup box that…1 vote -
Payroll Federal Taxes
There needs to be a solution for quickbooks not withholding federal taxes due to part time employees not showing a threshhold till $10,000. Most our employees are part time employees and this is a second job. Pulling zero federal taxes on their paycheck is ridiculous . There are numerous complaints online about this issue and it causes alot of trouble with my employees. Why cant you fix your withholding issue if this is a second job to pull federal taxes or allow the taxes to be pulled correctly and refunded at end of year if overpaid?
1 vote -
Unemployment Rates
Every time I go into enter my new Unemployment Rate I have to call in for QBs Help to do it for me. My rate is 1.15% and when I go into Settings to change it, it tells me I can't enter a rate less than 2% - that's a problem. It shouldn't tell me what my rate should be and I should be able to change it myself in 2 seconds and not have to waste 30 minutes waiting for QBS to do it for me.
1 vote -
What to do if QuickBooks Payroll Update Not working?
I understand the frustration when attempting to update QuickBooks Payroll, only to encounter a variety of error messages each time. If you're facing this issue, especially on Windows 11 or 10, I suggest referring to the following article. It consolidates potential solutions to address the 'QuickBooks Payroll Update Not Working' problem.
https://qbdataservice.com/blog/quickbooks-payroll-update-not-working/
3 votes -
Editable W-2's
Having Quickbooks create w-2's is fine but I think they should be editable in all boxes, not just boxes 12 & 13. Also editable always and not just in December.
1 vote -
Have the ability to pay an employee at 2 different work locations on same payroll check
Have the ability to pay an employee at 2 different work locations on same payroll check
1 vote -
Overtime Hours bank in Payroll
Please include an option to allow companies to bank overtime hours in Payroll!
1 vote -
Accessible to check percentage for income tax in QuickBooks Online payroll. Also, lower price for Desktop so that customers can use and go
Accessible to check percentage for income tax in QuickBooks Online payroll. Also, lower price for Desktop so that customers can use and go back to the platform.
Ability to track employees on both state.1 vote -
Additional Fringe Benefit Pay Types
Our business uses Fringe Benefits frequently that aren't even close to the types provided in QBO. We need the ability to create custom pay types for Fringe Benefits. We had this QBDT, this can't be that odd of a request, why isn't this available. If that's too complex, then allow us to edit the W2 line item with the correct information. Something!
1 vote -
Automatic Locations on payroll checks and Liabilities
On payroll checks and Liability it does not automatically populate the LOCATION of the employee even though they are tagged to the location. seems like that would be easy to add to the location set up area for the employee - It is HORRIBLE having multiple locations to go in and manually do it to be able to create correct financials for Locations!
1 vote -
Allow users to update Tax rate even if below .13%
When attempting to update my annual State Employment tax rate, the system would not allow me to enter a rate below .13%, however my Virginia rate for 2024 was .1%. I had to contact support to get them to enter the rate. While they did this for me, this took way too much time for something I should have been able to do on my own. Please consider removing or modifying the tax rate range edit.
1 vote -
Do not require filing specific payroll taxes if all employees are exempt for that tax.
All employees at my company are exempt from paying state payroll taxes. As such, I have checked the exempt boxes for all employees. The problem is QBO still automatically creates tasks and filings for those taxes even though all employees are exempt. The tasks and filings jam up my feeds and I miss important alerts.
I would like to request QBO only create tasks and filings for taxes if there are non-exempt employees. Otherwise, do not create them.
2 votes -
1 vote
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Drivers license info fields in payroll
It would be nice to have fields for drivers license information in the employee profile. So many employers use drivers license information for I-9 verification of citizenship and also for insurance purposes, so fields for DL number, state, and expiration date would be helpful.
2 votes -
Use email for sending verification code
The only option to send code when editing an employee is only through cellphone. Can you add an email or the authenticator app? Thanks
3 votes -
Separate Pay Rate Lines attached to different LNI codes
Construction companies whom have employees completing separate job descriptions per their Labor and Industries rates need to be able to have separate hourly rates, and hour boxes linked directly to the LNI rates provided by the state. I have one employee whom completes clerical work, and does for example painting, interior and exterior construction along with roofing. All of these job descriptions have extremely different LNI rates, the system should allow us to enter the broken down hours between each job rate and hourly rate instead of having to pay one rate on all of the hours when it is…
2 votes -
Multiple Pay Types
Have the ability for multiple pay types in QBO payroll; i.e. Salary 1, Salary 2, Salary 3, Hourly 1, Hourly 2, Hourly 3, so we can point these various types to different QBO payroll accounts.
1 vote -
Employee IRA contribution direct deposit
It would be nice to be able to set up direct deposit for employee contributions into their simple IRA accounts. Currently, there is only the option for deducting the contributions but not actually sending them to their IRA accounts. It would be nice if it would automatically deposit the amounts into their accounts just like their payroll.
1 vote -
Looking for Support and Solutions for Error Code 40003 in QuickBooks Payroll!
I hope all is okay with you. I've been having trouble with QuickBooks Payroll lately, and the error code is 40003. My ability to effectively calculate payroll is being hampered by this inaccuracy, which is causing delays in my payroll processes.
I've tried certain troubleshooting techniques, such as examining my internet connection, confirming the validity of my payroll subscription, and updating QuickBooks to the most recent version. But despite my efforts, Error Code 40003 keeps coming up, and I can't fix it myself.
Has anyone else before encountered this specific error? If so, I would be very grateful for any…
1 vote -
Effective Solutions to Fix Script Error Message In Quickbooks and Ensure Smooth Accounting Software Functioning
If you are encountering the script error message in QuickBooks, it can be frustrating and can interrupt your accounting software's seamless functioning. However, there are several effective solutions that you can follow to fix this error and ensure that your QuickBooks software runs smoothly.
Firstly, you can try updating your browser settings by clearing the cache and cookies, disabling script debugging, and enabling Active Scripting. These updates will help QuickBooks to run smoothly and prevent any script errors.
Secondly, you can repair your QuickBooks installation by opening the Control Panel, going to Programs and Features, selecting QuickBooks, and clicking on…
1 vote
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