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  1. Remove the Box 1 information request from the viewmypaycheck ID validation for accessing W-2s.

    The Viewmypaycheck site requires the amount form Box 1 of a person's W-2 in order to access their W-2. This is logically nonsensical. How can a person provide info from something they haven't accessed yet? The Tech Support chat protocol tells people that check is there to protect the W-2 sensitive data. But they also offer to help the user compute the Box 1 amount from the last paystub which is accessible not protected by secondary ID validation. Lousy security. How can the Chat Support Tech know the user is the real deal? Employers' are relying on the online access…

    9 votes
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    • I can't view my W-2

      I've been trying to view my W-2 since Friday 1/4 and I'm still receiving the below error message.

      "Something’s not quite right, We’re having some trouble accessing your W-2. Please give us a few minutes to fix it and try again."

      How long is a few minutes?

      9 votes
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      • Slow and can't access paychecks before last 5

        Since the redesign, the site is very slow to come up. When it finally does, I cannot get to anything beyond the last 5 paychecks. If I select "Last 3 Months" in the View drop-box, it reloads and still only shows the last 5 paychecks. If I click "Show more paychecks" at the end of the list, it spins for awhile, then shows an error:
        "Something’s not quite right
        We're having some trouble accessing your paycheck.
        Please try again in a few minutes or contact your employer."

        9 votes
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        • 9 votes
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          • 9 votes
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            • 8 votes
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              • W-2 issue

                When I open W-2 page it says something is wrong. But my employer said it is available. I don’t have access to it.

                8 votes
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                • provide my employees with access to their w2s and paystubs

                  My employees CANNOT access their W2s or Paystubs.

                  8 votes
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                  • Unable to access W2!!!

                    Unable to access W2!!!

                    8 votes
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                    • W2 is not coming up???

                      when I select W2 It just comes back with a message "Somethings Not Right please try again later"

                      8 votes
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                      • Again get it to work!!!!!!

                        Come on make it work or get new people who can make it happen. Someone who is responsible for this site is grossly over paid

                        8 votes
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                        • Go back to the previous viewyour paycheck, all that shows up is a green circle

                          go back to the previous version, nothing but a green circle shows up

                          8 votes
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                          • 8 votes
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                            • 8 votes
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                              • It would be nice to see/check employees PTO balance from the screen rather than having to download the most recent paycheck as a PDF.

                                It would be nice to see/check employees PTO balance from the screen rather than having to download the most recent paycheck as a PDF.

                                8 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • How the hell am I supposed to access my W2 when I have to enter the box 1 amount and I need my w2 to know that amount?!

                                  How the hell am I supposed to access my W2 when I have to enter the box 1 amount and I need my w2 to know that amount?!

                                  7 votes
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                                  • I was unable to access W2....!

                                    Provide access to trigger our W2 as an attachment to our registered email ID. This will avoid downloading our W2 even after our employer as uploaded it.

                                    7 votes
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                                    • Please, send me an email explaining what information Box 1 of the W-2 is requesting, so that I can verify my identity.

                                      A simple email to me explaining what information is required in Box 1 would simplify things for me.

                                      7 votes
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                                      • Clearly the W2 issue is sitewide...

                                        First I got the error message. A week later it has started asking me for the amount in Box 1 of my W2. How does that make any sense? Not the best way to verify my identity considering I do not have access to my W2, thanks to this mess of a system. Get it together.

                                        7 votes
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                                        • provide my employees with access to their w2s and paystubs

                                          My employees CANNOT access their W2s or Paystubs.

                                          7 votes
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