QuickBooks Workforce

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  1. This app is super slow sometimes doesn't load

    Go back to the way it was prior.

    1 vote
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    • Ability to edit the company name that employees see when they login to their account.

      Right now we have to use the Chat support feature to have the company name that is displayed updated. It would be helpful to add this as an option in preferences so that Admins could do this themselves.

      1 vote
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      • Maybe you can start by letting me look at it.

        And I don't need advertisement from you. I'm an employee.

        1 vote
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        • i have no problem with the new app, works for me every time i’ve logged in .

          No ideas, it’s all good,
          need ideas on controlling the phone/game usage

          1 vote
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          • New format

            Not liking the new format

            1 vote
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            • ADP

              1 vote
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              • 1 vote
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                • 1 vote
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                  • When updating to QB 2019 from 2017 it duplicated the company profile for 6 employees, this is a bug.

                    6 employees information was wiped clean, but their paychecks were still in QB. All of their personal, salary, and tax info had to be re-entered. When it was, view my paycheck didn't recognize them as the same employees so they can't see their pay stubs anymore. There should be a way to merge this info, but there isn't.

                    1 vote
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                    • Allow only certain paystubs to be uploaded - this currently only works if you FIRST turn off view my paycheck before doing payroll !!!

                      We sometimes need to verify vacation time of our employees. In order not to hold up other paystubs, we want to upload all but the one employee. When using Print> paystubs, you can select only one employee to upload. But in reality , ALL UPLOAD if you did not turn off VIEWMYPAYCHECK first !!
                      THIS IS A BUG - NOT A FEATURE.. please fix

                      1 vote
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                      • There is currently a limit to 10 items listed under the Pay section. This does not meet our companies needs.

                        There is currently a 10 item limit under the Pay section. We do not hand out paper vouchers, so our employees need to see all the details in this section which can be up to 20 items or more. 10 items does not meet our needs. Please expand this section!

                        1 vote
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                        • allow the employer to create and change user names for their employees.

                          In our company, as an employee comes joins us, we create a VMP account for them. I would like to create their account but also change the username when we find that their email has changed.

                          Thanks.

                          1 vote
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                          • No improvements

                            I appreciate your service rep's ease and timely manner in solving my problem.

                            1 vote
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                            • The "chat" with suppport is not compatible with Firefox

                              Test your chat system with the latest firefox

                              1 vote
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                              • The "chat" with suppport is not compatible with Firefox

                                Test your chat system with the latest firefox

                                1 vote
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                                • Contractor - viewmypaycheck

                                  When will 1099 (vendors) contractors be able to view their checks paid by direct deposit. Right now they get the same notification as employees, which is confusing. They do receive email notifications but it is misleading. right now we have to print stub and mail to them also.

                                  1 vote
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                                  • Make it more user friendly!

                                    The system is very difficult to navigate without the assistance of the Chat. I am a savvy user and was completely baffled by the information required to get documents (specifically W-2), this after I had answered many various security questions. I understand security is of high priority (which I appreciate), but this is a little over the top. Also very surprising that the system can only archive 1 W-2 at a time?? Chat was very helpful, could not have even logged in after resetting my password (kept getting error messages when the information I was entering was correct) without their…

                                    1 vote
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                                    • bolder print on examples!

                                      bolder print on examples. when reprinting (even with bold) it does not show up very well.

                                      1 vote
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                                      • Cancel my service and subscription for anything to do with QuickBooks payroll or online service. I've paid for something I have not used.l

                                        Not been able to use. Very very dissatisfied with overall online everything. They are quick to sell it to you but do not inform you as to how difficult it will be to transform from Desktop. Never even used once and have paid dearly. Overcharged for employees that have not been on my payroll since February. They don't listen to me about it either.

                                        1 vote
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                                        • stop sending me stuff

                                          delete my email address from all of your correspondence.

                                          1 vote
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