Statements and credit notes need to be able to be customised like invoices
As part of a suite of standard forms used by the company - Customer statements and credit notes all need to be able to be customised and formatted in Quickbook labs like the invoices and estimates are
Statements and credit notes are sent externally outside the business and therefore there needs to be a uniform format used
In FACT the customization of INVOICES needs a HUGE improvement. It should be EXACTLY like QuickBooks Desktop. I have unhappy customers with this feature.