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1. Quickbooks for Mac: Please restore out ability to put negative amount items onto an invoice

   Please restore our ability to put negative amounts down on a customer invoice. This is horrible to lose this functionality.

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2. Send invoice and all tax-related correspondence to the person noted as the primary contact.

   Somewhere earlier in the tax-preparation process, notify the primary contact
   1) the invoice will be sent via email.
   2) tax returns will not be sent until invoice is paid.
   3) explain what the "sales" means on the invoice.

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3. Allow more information regarding customers to be saved to each individual customer.

   When inputting data for a new customer or even editing an existing customers information, it would make QBO a much more desireable product if there was the option to set specific hourly labor rates for each individual customer. I do not have 1 set hourly rate, it changes depending on the situation (distance, condition of equipment, how much time that location will require) and it makes the process of trying to get invoices sent out quickly extremely troublesome with the need to go find the agreement with the customer to verify pricing.

   I could create a service for each customer use the customer's name as the name of the service but the issue with that is there are 2 different overtime rates (one is a standard OT, and the other is Sundays and Holidays) for hours worked taking calls during non-business hours. If there was a way to set these prices during the "onboarding" process and enter it in with the billing information for the customer it would make this product irreplaceable. Having to find a "service product" and creat a line item for it is a hassle that could be done by just having "labor" (or "OT Labor" or "OT/Holiday Labor") as an option that prefills in the # saved to the customer profile when onboarding.
   Along the same lines as I just mentioned, there are inspections and tests that happen annually at a conctractually listed and agreed upon price that would also be beneficial to have the ability to set.

   I was even thinking it could make creating recurring invoice templates easier as well if prices were already there it would just be frequency and any additional products to worry about.

   When inputting data for a new customer or even editing an existing customers information, it would make QBO a much more desireable product if there was the option to set specific hourly labor rates for each individual customer. I do not have 1 set hourly rate, it changes depending on the situation (distance, condition of equipment, how much time that location will require) and it makes the process of trying to get invoices sent out quickly extremely troublesome with the need to go find the agreement with the customer to verify pricing.

   I could create a service for each customer… more

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4. PRINT DETAIL OF EMPLOYEES WITH INVOICE

   WOULD LIKE TO SEE A DETAILED LIST OF ALL EMPLOYEES ON THE INVOICE. OTHER VENDORS HAVE THIS WITH THEIR BILL. IT IS FRUSTRATING TO NOT SEE WHO IS LISTED ON THE BILL

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5. make it easier to get a copy of an invoice that shows it was paid

   After I pay an invoice, there is a link to download a copy of the invoice. But that pdf copy doesn't show the invoice was paid! If I go back to the "payment request" email and click on "review and pay," that will take me to a page saying the invoice was paid and will let me download a proper invoice saying "PAID." But those extra steps shouldn't be necessary, especially because most of the time I do that I'm forced to log in again -- including getting a 2FA code from my authenticator app and submitting it. (That's another problem: Why can't my login and/or my 2FA verification last more than a few minutes?)

   After I pay an invoice, there is a link to download a copy of the invoice. But that pdf copy doesn't show the invoice was paid! If I go back to the "payment request" email and click on "review and pay," that will take me to a page saying the invoice was paid and will let me download a proper invoice saying "PAID." But those extra steps shouldn't be necessary, especially because most of the time I do that I'm forced to log in again -- including getting a 2FA code from my authenticator app and submitting it. (That's another… more

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6. Please always give me a deadline - need it so I'm not late paying. Thanks much!

   Imperative you post/communicate date membership fees are due!

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7. Pull directly from a bank account instead of having to use credit cards
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8. Make it more difficult to make a double payment

   Needed to pay a large invoice, so was required to split total into 2 equal payments. It only took 1 click to process second payment. Could see how you could make that 2nd payment in error. I believe you are not able to pay more than invoice.

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9. ApplePay, PayPal... its 2021 not 1990 !

   You should accept few most common payment methods such as PayPal, Apple, Venmo etc

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10. send email reminder closer to due date
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11. save my info for next month
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12. Please see description below

    It would be much better for us to have an area that can be filled in so we know (e,g, in my case) which property had this plumbing done and the service date. If that field(s) could be on the invoice, and then transferred to the 'PAID' receipt, it would help so much. I just paid a $300 invoice and all that was on it was an 'authorization ID' plus the amount I paid, and the due date. So why not have an area for the invoice number, the date of service and a brief description of where the work was done or what product was purchased? Thanks so much for the opportunity to provide feedback and Happy New Year!

    It would be much better for us to have an area that can be filled in so we know (e,g, in my case) which property had this plumbing done and the service date. If that field(s) could be on the invoice, and then transferred to the 'PAID' receipt, it would help so much. I just paid a $300 invoice and all that was on it was an 'authorization ID' plus the amount I paid, and the due date. So why not have an area for the invoice number, the date of service and a brief description of where the work… more

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13. I set up an account but I can never sign in. The so-called verification text or email never arrives

    How about just letting me sign in or actually sending the verification text/email?

    IT HAS NOT WORKED FOR MONTHS!!!!!!

    My sign in email is suzyr@live.com

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14. If the bill hasn't been paid within a week, send a reminder!

    If the bill hasn't been paid within a week, send a reminder!

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15. Since the invoice is due on the first, it would be helpful to receive it a few days in advance.
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16. NOTE THE INVOICE NUMBER ON THE CONFIRMATION
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17. After paying invoice need assurance page where credit card is inserted that it is finished.. maybe a HOME button

    Not confident after paying, need a home button for customers to sign out of account, need a more secure sight to pay.. log in and log out? We pay and that’s it a receipt is available for download but I need to know after payment the credit card Info is safe.. we need a log out of account option

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18. Seriously, It is as easy as it gets! Thanks.
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19. you should take PayPal

    PayPal

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20. Improve my memory. Locate a brain donor.

    Improve my memory. Locate a brain donor.

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