QuickBooks Invoice Payments Portal

How can we improve your experience paying invoices online?

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  1. 1 vote
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    • The "view invoice" button needs to make it clear that it's a payment button as well. Like "view and/or pay."

      I am a merchant using this same service and customers call me all the time, unaware that they need to click the button to pay.

      It should say "pay here," not just view.

      1 vote
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      • This worked just fine Tks

        This worked just fine Tks

        1 vote
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        • Email preview in google

          When I am sent an invoice to my google email account, it shows my little email preview, it says PAID. Confusing when multiple people on our end receive invoices and have access to payment information, to know if they did in fact pay it or not.

          1 vote
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          • I would like to see a "read receipt" for estimates sent

            It would be helpful when sending estimates to customers, a notification that the email has been read. We have run into issues with QB's emails going to customer spam.

            1 vote
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            • 1 vote
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              • N a

                1 vote
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                • 1 vote
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                  • Email the invoice along with the pictures and VT.

                    Email the invoice along with the pictures and VT.

                    1 vote
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                    • 1 vote
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                      • QuickBooks customer support™ 1(855)750-0786) Free Helpline.

                        Corporate Headquarters

                        Free Helpline 1(855)750-0786)
                        2700 Coast Ave.
                        Mountain View, CA 94043

                        1 vote
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                        • 1 vote
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                          • Need to receive invoice electronically on the first of the month when it is dated

                            I need to receive my monthly invoice via email on the first of the month as the invoice is dated. I have not been receiving them until after the due date.

                            1 vote
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                            • I could not make the online payment because I never received the online bill.

                              Any time I haven't made an online payment was because I never received the email with the bill to pay.

                              1 vote
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                              • List out all the detail about the treatments.

                                List out all the treatments. Numbers of each type not listed. Handwritten copy sent prior to invoice hard to read.

                                1 vote
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                                • 1 vote
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                                  • cannot contact you with changes

                                    Cannot contact you with changes of e-mail and telephone.

                                    1 vote
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                                    • The

                                      You messaging is not clear. I have an account with you myself and my customers don't get that they can click on the "view invoice" button to make a payment.

                                      It should say something other than "view invoice."

                                      It should say "print invoice or make a payment." Something like that. View is not the action that your Quickbooks customers want taken, they want payment.

                                      As a call to action, this email is horrible and it doesn't work for your customers.

                                      If you won't change it, at least make it so that your customers can change it. I would love for…

                                      1 vote
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                                      • Allow customization of payment request email

                                        Allow the colors and layouts of outbound invoice emails to be customized.

                                        1 vote
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                                        • 1 vote
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                                          QuickBooks Invoice Payments Portal

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