My clients should NOT be seeing all "open" invoices when clicking to pay theirs.
My clients should only see their open invoice when clicking to pay their bill. I am unable to send billing invoices out until this is changed back. Clients have been calling very upset with this change as is our billing team.
Meggan M. Driscoll
shared this idea
-
Colleen Roberts
commented
Feels like one of those changes that looked good on paper but lands sideways in real use. I’d drop QB support a quick note with screenshots showing how it impacts your clients and billing flow. Sometimes that bumps a low-vote suggestion onto their radar. In the meantime, I’ve seen folks send direct invoice links as a workaround, just to keep the wheels turning until QB tweaks the portal again.
-
Colleen Roberts
commented
Feels like one of those changes that looked good on paper but lands sideways in real use. I’d drop QB support a quick note with screenshots showing how it impacts your clients and billing flow. Sometimes that bumps a low-vote suggestion onto their radar. In the meantime, I’ve seen folks send direct invoice links as a workaround, just to keep the wheels turning until QB tweaks the portal again.