QuickBooks Online Feature Requests

Welcome to the QuickBooks Online Feature Requests forum. Please look through the submitted requests and vote or create your own suggestion that others can vote on. Make sure to give us plenty of detail so we can better understand the problem. It is not guaranteed that any suggestions will make it into the product, but it will help us identify the features you want most.

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Able to search or find a Customer by phone number

    when looking for a customer it should be able to use any of their info not sure thier name ie: phone number, address etc.

    48 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      completed  ·  21 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →
    • Add a 'total' line to filtered customer transactions on screen

      When you filter a customer’s transactions eg invoices or received payments, there is no total displayed on screen. Whereas in the desktop version, you could see all the invoices, or payments, with a total at the bottom. This is fantastically useful, to have this info at a glance so you can see how much of a project is yet to be invoiced or how much the customer has paid on a project to date. It is not enough just to have the open balance at the top corner.

      14 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        7 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →

        Thanks for your patience and support. You will now see a total at the bottom of the customer and vendor transaction list when you filter by date or transaction type. Please keep telling us what you’d like to see. We love hearing from you!

      • Return to previous screen

        Within Customer Center I open an invoice within a customer. When I save or cancel or hit the back arrow I am returned to the Home Page instead of where I was before opening the invoice.

        Please return me to where I was.

        5 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          completed  ·  2 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →
        • CC on Invoice Send Routine

          Need a CC field when sending invoices.

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            completed  ·  0 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →
          • bcc to owner

            A setting to always bcc estimates, invoices, etc to ourselves would be great...

            1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              completed  ·  0 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →
            • Customer Navigation

              Navigating through your customer list is horrible. You constantly have to go back and forth to view your different customers. Before you could scroll through the list and still see a customer and all their account info. Using the notes needs to be more user friendly....................

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                completed  ·  0 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →
              • customer navigation

                It would be more convenient if I could move from customer or customer without having to go to the customer tab.

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  completed  ·  0 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →
                • Customer List - Open & Overdue Invoices

                  Customers Icon - previously it was good. I was able to able to see each customer how many open invoices and overdue invoices are there. But since you changed it - its making me more time consuming going to each customer and checking what is open and overdue invoices.... Request you to have two options....

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    completed  ·  0 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add CC email to invoices.

                    Add CC email option to invoices.

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      completed  ·  0 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →
                    • Customer Navigation

                      I really miss the ability to have a navigation pane listing all of my customers. It made it MUCH easier to navigate between various customers, specially when I have numerous invoices to create.

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        completed  ·  0 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →
                      • QB Labs thanks

                        I really like the QB Labs feature where I can test tools like the Auto Fill and the Split View for the Client screen. Nice!!

                        0 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          completed  ·  0 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →
                        • Search feature

                          Customer search area - both company name and contact's name at company should be searchable not just the Name.

                          0 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →
                          • location

                            track customer location

                            0 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →
                            • Don't see your idea?

                            QuickBooks Online Feature Requests

                            Feedback and Knowledge Base