I suggest you ...

To make payroll in general more like the desk top version.

To be able to customize payroll more and make changes and/or corrections more easily. More like the desktop version.

995 votes
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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    65 comments

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      • Jacob Woodfin commented  ·   ·  Flag as inappropriate

        The need for a Payroll Summary report similar to the desktop version is becoming critical for when regulators or auditors request information. Right now the Payroll Details report only show the Net amount to each employee and not Gross Taxable. The other issue is the Grand Total at the bottom of the report includes non-taxable reimbursements in it, which throws out the possibility of running it on each employee to get the Gross Taxable amount. We need the Payroll Summary report from desktop as soon as possible.

      • Patti commented  ·   ·  Flag as inappropriate

        Create ability to export to cvs file for importing data to retirement provider.
        Or include SSN on the retirement report

      • Patti commented  ·   ·  Flag as inappropriate

        Add a employee specific calendar. To track raises, performance reviews, anything you need to remember for an employee. Dates you changed withholding etc... anything

      • Patti commented  ·   ·  Flag as inappropriate

        Add raise calendar. Employees get a $ or % increase on specified date.

      • Patti commented  ·   ·  Flag as inappropriate

        From the employee screen offer to go to "NEXT" or "PREVIOUS" employee in addition to <Employee List.

      • Patti commented  ·   ·  Flag as inappropriate

        On the employee list screen;
        -lock the titles when scrolling
        -allow user defined columns -- need see hire date or dob not paymethod

      • Anonymous commented  ·   ·  Flag as inappropriate

        On payslips created by QuickBooks Payroll, please change the words "Earnings statement" to "Employee Payslip" (just like the desktop version).

      • Anonymous commented  ·   ·  Flag as inappropriate

        Please remove password protection on payslips generated by QuickBooks Payroll (not paysuite).

      • Myra Miller commented  ·   ·  Flag as inappropriate

        I cancelled the QBO payroll subscription because I am unable to add a Customer/Sub-customer to the paycheck--I was able to use Customer:Job with paychecks in the desktop version. I am able to create checks and put the customer in the account details but then I can't create a paystub to go with it. Please help!!

      • Stefanie commented  ·   ·  Flag as inappropriate

        I had to switch to online QB and I absolutely HATE it. Desktop was so much easier to use. It took me 2 whole days to input ALL of my current employees and fo through all the set up. I don't understand why it isn't easier to use this online version. It's ONLINE!! We do everything online and this has been the biggest pain for me to set up. Get it together online team. Just duplicate the desktop version. I had to switch because you all don't support MACs and I have a MAC. Payroll is a nightmare to run. What used to take me 20 minutes to do now takes me at least half a day, sometimes more. LISTEN to your customers QB!! DUPLICATE THE DESKTOP VERSION for online and you will solve all of our problems. FRUSTRATED!!!

      • Merrill Carmichael commented  ·   ·  Flag as inappropriate

        How do I set up WCB deductions for client staff (CDN)? This QBO payroll is the WORST!!! Very frustrating!! For what we are paying every month there needs to be more set up like the desktop version as noted in earlier comments!!

      • Anonymous commented  ·   ·  Flag as inappropriate

        I use the enhanced payroll feature and pay payroll taxes myself. Yet I still have to call QB if I need to make changes. Really what's the point! I don't like having QB "IN" my books. I want control in my hands, not theirs.

      • Anonymous commented  ·   ·  Flag as inappropriate

        The payroll setup is cumbersome & confusing. We had to set up payroll 2 different times to get the history in & input payroll for the first time. Effective dates of payroll service kept changing.
        If Intuit wants to provide payroll in their online version, the software setup must be more flexible & user friendly.

        There is no way my clients could have set this up on their own.

      • Lee Ann Harmon commented  ·   ·  Flag as inappropriate

        bring back the QBD payroll summary report. This was the best report for reconciling payroll expenses and tax liabilities. Plus we use it for state income tax reporting, workers comp reporting, job costing, etc. etc.

      • metcalf commented  ·   ·  Flag as inappropriate

        Limit of 7 pay types and the lack of prompting to pay payroll taxes make the product lame. I've spent hours and hours on the phone with support trying to work around the fact that I can't delete unused pay types from completed projects or add new ones for new projects.

      • Lou commented  ·   ·  Flag as inappropriate

        I agree desktop payroll was so much better. I regret using pay suite EVERY time I have to use it. I have asked for it to be looked at and told that QB need more than 10 customers to query it. There are more than 10 comments here and votes supporting the ideas to make it better.
        It is slow, repetitive and not as good as desktop. It is a frustrating, cumbersome and time wasting system. It is as though pay suite has to be migrated in to QBO because it is not fully integrated. The irony that humans are allowed to re-enter information that the computer has generated in to payroll clearing is a backwards step. It is NOT a streamlined system. If I want to be a note next to a pay amount on a payslip, I can't.
        I have put comments and asked for feedback for over a year since I took the plunge for QBO.
        The support technicians are helpful and sympathetic but as they did not work with the desktop version they don't know what we're missing. Which makes me wonder where have all the desktop payroll support team gone?
        PLEASE LOOK AT THIS AREA ASAP.

      • Robin commented  ·   ·  Flag as inappropriate

        Why can't you print a payroll tax liability payment check from QBO? I hate QBO payroll. I use the desktop version of QB for most of my clients and love the payroll there. Only one of my QBO clients used the Online payroll and I have so many problems with it when it is time to prepare payroll reports and pay the liabilities. For my other QBO clients, I prepare payroll in my desktop version and record the results in QBO. I am totally in agreement with those who say, please make the QBO payroll more like the desktop version.

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      QuickBooks Online Feature Requests: Payroll

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