QuickBooks Online Feature Requests

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  1. Giving change to a customer

    Could you guys add a feature where you can give change back to a customer? You guys had it as a feature on QuickBooks Desktop. For example, if a customer's bill was only $5 but they gave you a $10 bill, there was an option on Desktop where you would type in that you received $10, and it would tell you how much change was supposed to be given back to the customer. It would do this by asking you at the end of the transaction if you wanted to keep the change as a credit on the account or…

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      0 comments  ·  Banking  ·  Flag idea as inappropriate…  ·  Admin →
    • Make a batch invoice entry system for a single supplier

      Create a system where if you select one supplier, you can add multiple invoices to that supplier. If you have 50 invoices for one supplier and you keep having to find the supplier before you can enter any details, it does get repetitive and wastes unnecessary time.

      3 votes
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        0 comments  ·  Import/Export  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Estimate/Invoice Gridlines

          I've asked before but I've been told this option doesn't exist but it would be very helpful if Quickbooks gave the option to insert the gridlines just as you see them when typing an estimate/invoice, when you email or print it those exact gridlines should also show. We have long descriptions often, and it can be difficult to read without the gridlines separating the entire row. I have attached a picture to show the gridlines that I'm referring to.

          1 vote
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            0 comments  ·  Sales Form Customization  ·  Flag idea as inappropriate…  ·  Admin →
          • Have a field in "Estimates and Invoices" that allows for "notes" to appear on individual line items

            When an estimate or invoice has multiple line items, having the option to add "notes" (as additional information) to individual line items would be helpful

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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Place a link direct to Customer / Supplier details from Invoice/Bill screen

              Add a link to make it quick and easy to get to a customer/supplier details direct from the invoice or bill screen, without closing the invoice or opening a new tab.

              1 vote
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                0 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
              • It will be helpful if we can have a checklist to tick off one's access.

                Rather than a fixed access.For your further improvement to the system so that you can customise according to the client's needs.

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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • I have used Quickbooks desktop for years and just converted to on-line. One glaring omission from on -line is the ability to record payment

                  I have used Quickbooks desktop for years and just converted to on-line. One glaring omission from on -line is the ability to record payment method when paying bills this was very useful on dektop and you should add it asap. Generally desktop was much better UI and easier to use. On-line is gimmicky and clumsy.

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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Payment system SST

                    Notice that in the expenses transaction still required to choose GST tax code, while this transaction fall in Sept'18.

                    As known that GST period is ended by Aug'18, after the month, it started to use SST, which didn't have any expense tax code.

                    Quickbooks team kindly workout a proper solution instead using "out of scope" which is GST tax code, as compare to others system didn't have this issue.

                    1 vote
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                      0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
                    • HSA Direct Deposit

                      HSA Direct Deposit

                      1 vote
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                        0 comments  ·  Payroll  ·  Flag idea as inappropriate…  ·  Admin →
                      • Quickbook CONTRACTS

                        I think Quickbooks should have a feature where we can upload or create a customizable contract. That way we can create one right out of an estimate with the customer information already inputed (just like the invoices and estimates) and it can also have a place where the description of work is inputted into the contract's scope of work area. That would be AWESOME!!!!

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                          0 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
                        • warn people that a change that they make in their quickbooks templates can affect their eservices on payroll, and end up costing you hours o

                          I suggest you train your employees so that three different calls do not result in three different responses. And after 5 hours of wasted time, the issue is still not resolved. In most cases i have more experience with your products than your poorly trained "diamond care team representatives" have. I spend thousands of dollars a year on your products to be treated like i dont matter when i need help. So disappointing. This is the reason why i tell all of my clients to stay away from quickbooks online payroll. Its an aweful product.

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                            0 comments  ·  Customer Care  ·  Flag idea as inappropriate…  ·  Admin →
                          • warn people that a change that they make in their quickbooks templates can affect their eservices on payroll, and end up costing you hours o

                            I suggest you warn people that a change that they make in their quickbooks templates (which in all other products runs separate from everything else) can affect their eservices on payroll, and end up costing hours of time lost, dealing with multiple reps that have no clue whats going on. The warning pops up if you make changes in account settings, but doesnt not warn you if you make changes in quickbooks templates, which by default changes account settings, automatically shutting off eservices. Which then requires you to send a new payroll eservices authorization even though NOTHING has actually changed.…

                            1 vote
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                              0 comments  ·  Payroll  ·  Flag idea as inappropriate…  ·  Admin →
                            • Call Back Option or Email Support

                              Team,

                              I am a new user and I love the product but hate the support process. I had to call in yesterday during lunch and waited on hold for 15 minutes and was transferred around a few times...all told I was on the phone for 45 minutes. The issue was when I was setting up merchant services it would not connect the account because I had another trial account and it didnt like that. I wish you had a support ticket process or email support or a call back option so I dont have to waste my time for a…

                              1 vote
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                                0 comments  ·  Help  ·  Flag idea as inappropriate…  ·  Admin →
                              • Form 943

                                QBO, please, please, please support federal payroll form 943 for Agriculture. PLEASE

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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Sync With Square feature request

                                  App feature requests:

                                  Using Sync With Square, it's awkward that unpaid Square invoices don't come over into QB. Without a copy of the open invoice in QB, I don't have a central place where I can account for who owes me money. I was helpfully guided to a workaround, where I have to put in essentially a duplicate invoice in QB so that I can track who owes me payments, which I can then (I hope, I haven't done it yet) apply against the Square invoice payment when it comes through later. This isn't a big deal when the invoice…

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                                    0 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Customize Packing Slip - Signature & Date

                                    Suggestion - Adding more customization to the packing slip. Our company requires a signature and date on the packing slip for it to be valid. Having this on the form or having the option to add it would be very helpful!

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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • allow to reinstate deleted invoices, unable to even see a deleted invoice in the log, only allows history

                                      allow to reinstate deleted invoices, unable to even see a deleted invoice in the log, only allows history

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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Service Providers

                                        I am working for a company providing Services. They don't have cost of goods sold instead of it they have Operating expenses or Direct expenses. There is not category in QBO to add Operating expenses.

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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →
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