QuickBooks Online Feature Requests

Welcome to the QuickBooks Online Feature Requests forum. Please look through the submitted requests and vote or create your own suggestion that others can vote on. Make sure to give us plenty of detail so we can better understand the problem. It is not guaranteed that any suggestions will make it into the product, but it will help us identify the features you want most.

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  1. Customer "type"

    Dear Sir or Madam,

    Why is the "customer type" feature missing in Quickbooks Online? It is such a basic feature that I'm shocked to hear that you forgot to include it in the Online version! I'm considering cancelling my subscription. The ability to categorize customers is so basic, and with your "location" and "class" function it just cannot be done. As your support staff explained to me, these features only allow to categorize transactions, not customers. But I need to run reports for certain customer groups, and I certainly do not want with hassle of selecting a "location" or "class"…

    322 votes
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      planned  ·  75 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →
    • NEED to VIEW STATEMENTS UNDER SHOW TRANSACTIONS

      Need to EASILY VIEW old and new STATEMENTS. What was once a ONE step after choosing a customer is now a SEVEN step process.This is STRESSFUL and FRUSTRATING. After crying on Monday and starting all over agin on Tuesday I called Customer Service Only to find out that to view statements you Now need to 1.) Choose REPORTS, 2.) Choose STATEMENTS, 3.) Choose a date range, 4.) Choose all customers or one, 5.) Run report, 6.) Choose ALPH, 7.) Scroll down and choose the customer. PLEASE give us back the function to view all statements possibly under the SHOW TRANSACTIONS…

      4 votes
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        planned  ·  0 comments  ·  Customer Center  ·  Flag idea as inappropriate…  ·  Admin →
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