QuickBooks Online Feature Requests

Welcome to the QuickBooks Online Feature Requests forum. Please look through the submitted requests and vote or create your own suggestion that others can vote on. Make sure to give us plenty of detail so we can better understand the problem. It is not guaranteed that any suggestions will make it into the product, but it will help us identify the features you want most.

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Customer Price Levels

    please add price levels so we can charge different customers/jobs different rates, like in desktop! thank you!!

    78 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
    • Add the abiliity to send collection letters like in the desktop version

      We need to be able to send collection letters that automatically pick up the aging information from a customer account along with their address so it can easily go in a window envelope

      74 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        2 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
      • Add GoCardless

        Add GoCardless with the ability to automatically take DirectDebit

        74 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          3 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
        • Printing Envelopes

          Please add the printing of envelopes feature. Not all customers use email and we need to be able to print envelopes like Quickbooks Desktop.

          73 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            2 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
          • Time tracking

            Time tracking on app via smart phone / ipad

            72 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              7 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
            • CIS Tax scheme

              The UK construction industry have to operate under the CIS tax scheme - It's a bit like VAT but for tax at source for subcontractors. I currently have to have two dummy bank accounts to manage CIS. Would be great if that could be written into QB. It already does VAT so shouldn't need too much coding!

              70 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                23 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

                Stage 1 & 2 completed and released

                Hi all,

                We’re releasing in stages and are excited to have launched the ability to create CIS transactions, generate CIS reports but can’t current e-file directly to HMRC. If you would like to switch it on, go to your company settings>Advance>Accounting and you can now switch on CIS.

                This is how to use it in QuickBooks-

                • If you’re a contractor, create your subbies as suppliers in QuickBooks. Enter in their Verification number and CIS rate.
                • If you’re a Sub-contractor, create the contractor who pays you as a Customer. You would have been prompted for your own CIS rate under the settings page.

                Some additional guidance here on what QuickBooks can do with CIS: https://sway.com/aqBYhCz7STBn5XmB

                Stage 3 is the ability to file and automatically send out payment & deduction statements which is coming over the next few months

                Thanks team,

              • Wholesale billing history

                As an Accountant with several clients on QBO wholesale billing I am surprised and disappointed to find that the billing history for me is not available online like direct clients have. I have two serious issues:

                1. The past billings are not available.
                2. the billing area has no Print or Export to Excel option for us to be able to print the
                Wholesale billing.

                I'd like this situation corrected ASAP.

                Thanks
                Davinder Khanna
                Accounting Heritage Group LLC

                70 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  2 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                • Downgrade from Plus to Essentials Online without HASSLE

                  Allow all users to downgrade from QB plus version to essentials without a SERIOUS HASSLE. This should be a VERY simple thing for Intuit to offer. However, now that I realize I only need essentials after the trial period, I am not able to just get it. I have to set up a whole new account, export my data to a desktop version that I don't have, all the while using Internet Explorer? WTF? I am on a Mac and got the online version to avoid all of this. This is my first and LAST business that I will use…

                  66 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    10 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                  • New invoices should take into account the payment method on customer details (GoCardless)

                    When an invoice is raised it should take into account the "Payment method" field in the customer details.

                    i.e. When GoCardless is set up, the customer has an active Direct Debit mandate and their payment method is set to Direct Debit in the customer details, when raising a new invoice GoCardless Direct Debit should be selected by default.

                    At the moment new invoices always default to "Let customer make payment" so often customers with Direct Debit set up are not billed through GoCardless.

                    58 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      1 comment  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                    • Print Bills

                      Please ad ability to print bill's created in QBO. This function is not available currectly and seems to be a valuable tool to add to QBO.
                      Thanks in advance, looking forward to a resolve here!

                      53 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        2 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                      • Automatic recurring credit card charges

                        Allow recurring credit card transactions automatically for customers. I have customers who want me to bill their credit cards automatically. Right now I have to remember each customer who wants that done ever month. Then I have to do it, it's time consuming.

                        I would think it would be easy add a button to auto bill certain customers.

                        50 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          3 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                        • QuickBooks Online Subscription Renewal Payment Options

                          I would like to have the ability to pay the QuickBooks Online Subscription Renewal fee with options such as direct pay, ACH, or other options than just credit and debit cards. Can this be made available, please?

                          49 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            1 comment  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                          • Window envelopes issue

                            When I print my invoices and fold them into the double window envelopes (3 way fold) like we were doing for years with the desktop version of QB's, the address is way off, it's too low and I have to write out envelopes. The remit to address and our customers address are too close together, we need more space in between for our return address to show up in the top window (standard window envelopes #10) and the customers address to show up in the bottom window.

                            THank you

                            49 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                            • No "paid" stamp option on zero balance invoice

                              Give an option on invoicing whether or not to stamp "PAID" on a zero balance invoice. (desktop offers this option)

                              46 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                6 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                              • Provide a way for end clients to update their own billing/Credit card info

                                Credit Cards expire, get lost, etc. requiring an update to the card info per customer record. We need a way or end clients to have web based login access to their billing info, account history, etc. including the ability to update their credit card information. When a failed credit card transaction occurs, there should be an automated way for QBO to email a notice (we can customize) of the failed transaction instructing the client to update their credit card info and reprocess.

                                45 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  6 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                • quarterly recurring invoices

                                  There's no quarterly option for recurring invoices. My business runs off quarterly billing. Please fix this and notify me when it is.

                                  45 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    9 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Display Emailed Invoices TOTAL AMOUNT DUE

                                    Please have the emailed invoice “display page” show the TOTAL AMOUNT DUE, including the Past Due and New Charges, just like the PDF version of the invoice shows. Also, please synchronize the total amount due with Intuit Merchant Services so customers can pay the TOTAL AMOUNT DUE ONLINE – Just like the IPN payment center does when it displays All OF THE OPEN INVOICE THAT ARE DUE.
                                    Thank you.

                                    45 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      1 comment  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Purchase Orders-Invoices

                                      The ability to convert a purchase order into an invoice

                                      44 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        12 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Move the "PAID" stamp out of the invoice body!!!

                                        We should be able to move the "PAID" stamp to a new location or have the ability to turn it off completely, at least for zero amount invoices. I have typed lengthy reports in the description/body of a $0 invoice and the "PAID" stamp is so ridiculously placed over what I've typed.

                                        43 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          16 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Downgrade

                                          To have the ability to downgrade from QB Plus to Essentials would be great.

                                          42 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            2 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          QuickBooks Online Feature Requests

                                          Feedback and Knowledge Base