Solomon

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      under review  ·  264 comments  ·  QuickBooks Online Feature Requests » Users  ·  Flag idea as inappropriate…  ·  Admin →
      Solomon commented  · 

      Hi All,

      I'm back again, seeing if there is any progress with this. I left QBO 4 years ago because of this issue. I can see they still have not replied or done anything.
      Of course, it being changed to "Under Review" in Mar. 2017 could be encouraging, but that means that it take 5 years(!) for them to under review it. So actual action is probably another several years away, if at all.

      It is really strange, as:
      - This is such an obvious design flaw for a product that is supposed to allow people to work together
      - Thousands have been officially complaining about this over 5 years
      - Intuit support and sales people have told many of us many times, that they would make sure this got escalated and addressed.

      Oh well. I'll see you in a year, when I check back again. :(

      Solomon commented  · 

      This is why I left QBO back in 2013. I'm back checking to see if anything has changed or if anyone from Intuit has even given the courtesy of a reply..... Nope.

      This is incredibly bad product design and unbelievably terrible responsiveness to customers.

      I think harassing Intuit on Twitter would be more effective. Someone actually replies over there.
      - https://twitter.com/QuickBooks
      - https://twitter.com/QBCares
      - https://twitter.com/Intuit

      Solomon commented  · 

      Wow. Just came back to check on this again (last checked 6 months ago, left QBO over 1 year ago). Still no progress, updates, or even courteous replies from Intuit. This is outrageous. This top-vote-getting request was submitted in 2012. WTH? Years ago they told us they had "escalated" this issue and were "working on it as we speak." Should we assume they were lying?

      Solomon supported this idea  · 
      Solomon commented  · 

      OK. The iPad version came out now. Congratulations to those who lobbied for that.

      Now can we please fix the less sexy but far more CRITICAL issue affecting all of us computer users: the stunningly bad user rights/permissions controls in QBO, especially in relation to payroll.

      The problem with the payroll data being visible is a mind boggling oversight by the QBO development team. (See all the comments below)

      Is anybody looking at this? Anybody paying attention to this? Hello is anybody home?

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