AdminQuickBooks Customer Success
(Admin, QuickBooks Online)
My feedback
35 results found
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3 votes
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14 votes
An error occurred while saving the comment Users overwhelmingly want a better way to manage their account and subscription within the Mobile app. Tons of pain for our customers to be forced into the browser to cancel.
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74 votes
An error occurred while saving the comment Mobile Users want the ability to sort their projects by priority, due date, or other attributes.
AdminQuickBooks Customer Success
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93 votesAdminQuickBooks Customer Success
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69 votes
An error occurred while saving the comment Currently the app does not work well on the iPad. It would be nice as a customer if I could leverage the use of a tablet to the app to run my business on the go.
AdminQuickBooks Customer Success
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26 votes
An error occurred while saving the comment Overall I am pleased with the app. I have QuickBooks online for my desktop and use the app when in the field taking and fulfilling orders. I have two issues with the app. First, there is no “credit memo” feature on the app. The desktop version has it. Some of my customers require separate receipts for incoming and outgoing products. I have to login to the desktop version to print a credit memo. Further more, if an employee did he would have access to company banking, personal info, etc. That’s not acceptable.
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8 votes
An error occurred while saving the comment We're working to enable it.
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5 votes
An error occurred while saving the comment The amount field is a changeable field. You can adjust the amount and pay partially.
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4 votes
An error occurred while saving the comment Hi Scott,
You have nothing to worry about. We will process the payment correctly.
Daniel
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2,564 votes
The payment method type is decided by the merchant. We can’t present payment method that has not been allowed for the invoice.
An error occurred while saving the comment The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.
An error occurred while saving the comment The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.
An error occurred while saving the comment The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.
An error occurred while saving the comment The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.
An error occurred while saving the comment The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.
An error occurred while saving the comment The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.
An error occurred while saving the comment The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.
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2 votes
An error occurred while saving the comment Hi, we’re aware of this problem and are working on releasing a fix as fast as possible. ~ Jon, Web Engineer
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4 votes
An error occurred while saving the comment The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.
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697 votes
An error occurred while saving the comment Are you able to integrate a feature to allow me approve my employee timesheets from within the app
AdminQuickBooks Customer Success
(Admin, QuickBooks Online)
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115 votes
An error occurred while saving the comment Dear customer, the amount field is a changeable field. You can adjust the amount and pay partially.
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7 votes
Currently you can go to the following site to verify the status of your deposit: merchantcenter.intuit.com
We’re currently working on making our language more clear in the app though so that when your invoice is paid, there will be a reminder that you’ll receive your money from your customer in 5-7 business days (often sooner) for credit card transactions and typically within 1-2 business days if the customer paid via ACH
AdminQuickBooks Customer Success
(Admin, QuickBooks Online)
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27 votes
An error occurred while saving the comment Sometimes while I'm creating an invoice, it will either time out or I'll have to get out of the app for a minute. When I come back to it all my work is gone! It would be great if the app automatically saved my work every 30 seconds or something
AdminQuickBooks Customer Success
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1 vote
An error occurred while saving the comment The invoice you’re viewing is not enabled for online payments by your merchant. For future invoices, please reach out to your merchant and ask him to enable the invoices for online payments.
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2,202 votes
An error occurred while saving the comment The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.
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5 votes
An error occurred while saving the comment Dear customer, the amount field is a changeable field. You can adjust the amount and pay partially.
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11 votesAdminQuickBooks Customer Success
(Admin, QuickBooks Online)
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As technology improves, we want to make sure you get the best and most secure experience. Therefore, we are dropping support for Internet Explorer 11.
Please upgrade to the latest version of one of these browsers:
- Microsoft Edge
- Google Chrome
- FireFox
- Safari
Daniel, Sr. Product Manager – QuickBooks Payments