Correct the conflict with AOL Acct holders. The invoices are not received. Your tech support team is aware of this ongoing issue.
Apparently several AOL account holders for our merchant cannot receive the invoices. The email address of the merchant via intuit/quickbooks is not blocked or filtered by spam. This problem began several months ago. Our merchant tried a different AOL address which allowed the invoice just once. I had a lengthy call with your tech customer support folks. She said they were aware of this issue and would make its correction a priority. It’s been a month and I still cannot receive the invoice. Neither can my husband at his AOL email address. I just reactivated an old AOL account and the invoice was received at that address. Probably only once. Would appreciate it if your folks could look into this problem and correct the issue.