Send a payment due reminder closer to due date, not a month in advance.
Send the payment due reminder 3-7 days before the due date. Don't send the payment reminder 30 days prior to the due date--this makes it too easy to forget, especially since the reminder shows up as a minor email. When you have a small business, emails like this easily get lost within the sea of hundreds of other emails that you receive.
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Sheila Miramontes commented
You can customize your email reminders in your QBO settings by logging in on a web browser (not mobile app).