How can we improve your experience paying invoices online?

Ability to Pay Remaining/Outstanding Balance

Have the ability to pay multiple invoices in just one payment - When there are multiple invoices outstanding, I would like to select which ones or all to pay in one payment instead of having to pay them all individually.

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    31 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        I want the total amount due including past unpaid invoices to appear in the amount paid field. AND I want it clearly stated that I can prepay even more if I choose to

      • Anonymous commented  ·   ·  Flag as inappropriate

        unfortunately, due to a debit card mishap, my payments were declined and my monthly services were not paid. This led to some serious delinquency on my part. Thankfully, I have a wonderful company that till rendered their services and continued ton clean and service my pool. currently, I am trying to pay my outstanding balance and have been going through my e-mail to pay each invoice individually. So far I have paid 4 months worth of invoices. It would be so much easier to pay if my outstanding balance was carried over month to month. I did not know I was so far behind in my payments because I was signed up for auto pay and the monthly bill only reflects the services for that month. what a pain in the arse.

      • Robin commented  ·   ·  Flag as inappropriate

        I would also like to view multiple invoices when I sign in and select which ones I pay.

      • Big Mike commented  ·   ·  Flag as inappropriate

        Yep, Need to be able to pay older invoices as well. I realize that means you need to track all your customer's AR which can be problematic given they can have various misapplied manual payments and credits. You should have a way to 'Lock' the transaction in their books once electronic advice has been sent.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I'm trying to pay for the regular weekly three thirty-minute dog walks and trying also to add the payment of six dollars for his trimming my dog's fingernails. It may be problematic trying to pay for my dog's fingernail trimming.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Show total due that includes ALL outstanding invoices. That should be at the top, not the bottom.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Yes, I so agree with this! I am used to an invoice having the total that you owe. I thought I was all paid up, but found out I hadn't paid an old invoice. I want to see the total that I owe. I also want to see my past payments listed

      • Anonymous commented  ·   ·  Flag as inappropriate

        I would like to see list of open invoices. Then check the ones to pay or part pay. It would save a lot of time and verify that your balances are correct...... Thanks

      • Anonymous commented  ·   ·  Flag as inappropriate

        I agree with Jim. This is the most annoying thing that I can't pay any forwarded balance!!! It is really rather outdated software if I can't do that.

      • Jim commented  ·   ·  Flag as inappropriate

        The ability to pay statement balance or previous balance due as described is VERY IMPORTANT.

        PLEASE FIX/ADD THIS FEATURE!

      • Anonymous commented  ·   ·  Flag as inappropriate

        great idea. Much more convenient than paying individual invoices when there is a balance due.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I agree wholeheartedly. Please do this for us- Termsync does it and it is lovely. -Susan

      • Melanie Cook commented  ·   ·  Flag as inappropriate

        I was unable to see the past due amount and had to leave the page to view the note on the invoice in my email... very inconvenient.

      • Anonymous commented  ·   ·  Flag as inappropriate

        When I receive invoices, it does not show past balance due, only current balance. If there is a previous balance and a current amount owed, both should show.

      • Anonymous commented  ·   ·  Flag as inappropriate

        It would be wonderful to have this option. I don't like having to pay invoices one by one. It is not efficient and frustrating to have to log out and log back in each time. At least that's what I have to do.

      • Kathy commented  ·   ·  Flag as inappropriate

        Yes, this would make life so much easier. Therefore if 3 or 4 invoices on the same day I can pay all of them at once, which would make balancing my credit card statement easier also

      • Roger commented  ·   ·  Flag as inappropriate

        YES!!! Please Implement this. It's such a big deal that we are currently researching other cloud-based accounting systems that already do this. Would prefer to avoid the transition headache, but this feature is VITAL!

      • Anonymous commented  ·   ·  Flag as inappropriate

        Show outstanding balance in the invoice... This is so annoying to have to pay each one individually.

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