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QuickBooks Invoice Payments Portal

496 results found

  1. Expand the 100 character limit within the Email field

    Currently QuickBooks online only allows 100 characters within the email field. Having customers that require multiple addresses for invoice distribution is likely a request among many customers. When exceeding this limit the user has to manually cc the addresses in order to receive invoices, reminders and updates. I believe this will be useful for many QuickBooks users as distribution lists expand.

    2 votes

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  2. I just paid and receipt is blank page with your logo only

    have an additional e-mail entered by the payer and e-mail the receipt

    3 votes

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  3. Reminder emails for due bills

    I just would like to see reminder emails for due bills. It is hard to determine if I have paid my bill or not. Then I have to do a search for the original email to see if there is a balance.

    2 votes

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  4. 1 vote

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  5. Please send a paper bill via USPS to my home address. I receive so many emails that I can't guarantee that I will see your email bill.

    I need a paper bill sent to my home address as it's too easy to miss an important email amidst the deluge of emails I receive daily.

    3 votes

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  6. You could tell me what it was I was paying for instead of sending a vague email

    Life is too busy, I barely remembered what this (might) have been for. Is it for tickets? where do I get them then? What is the next step? Who do I talk to? What is the event, what is the date? Where are my seats?

    2 votes

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  7. Please insert Billing Company name as first name in Subject Line so email does not look like spam

    Email currently looks like spam, and on many email systems, cannot see far enough into email subject line to see it is at all relevant to me.

    Current email subject:
    Invoice ####-####-# from [insert long name here long name] dba [billing company]

    Consider:
    [billing company] Invoice ####-####-#

    Don't even need to mention the "from X dba" aspect in the subject line, that can be in the email body, covering legal requirements, while the subject line points me to knowing who the bill ITSELF is from immediately. That is most important to getting a bill paid: a user knowing they RECEIVED…

    2 votes

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  8. Email Notification that a customer has paid an invoice

    Suggestion : Please enable a feature to send me a notification when an invoice is marked as paid. It is normally the customer that emails me to say they have paid. And it would be better for the system to notify me so I can be proactive with sending them a receipt.

    Better still please make an option to automatically send the customer a receipt on payment.

    At least one of these 2 options is needed and a weakness of QB

    2 votes

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  9. 13 votes

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  10. Don't offer Vendors options for receiving payment

    If I pay a Vendor via ACH, I intend them to receive my payment not an email that they must respond to saying which way they want to receive payment. This irritates my vendors and looks like a virus. It is also deceptive in that if they choose other options they are charged a fee. You are getting enough money from me - don't try to scam my vendors. Shame on you for trying to make money grabs at every turn. So dissappointed!

    The only way I can find to avoid this is to not enter an email address for…

    1 vote

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  11. Email a receipt

    email the receipt should be an option - this is 2022.

    8 votes

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  12. This was the best l have ever had. Thank you Lathy Parker

    I never knew bill paying could be so easy. No passwords no emails. Just pay the bill. It was great
    Thank you
    Kathy. Parker

    1 vote

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  13. The link that is sent out in the invoice email should use https, not http.

    Even though the insecure link in the email redirects to a secure site, the fact that we have to load an insecure link allows for a man-in-the-middle attack where a hacker posing as the insecure server could redirect to a malicious site instead of the secure intuit site.
    All web traffic should use SSL all the time. Period. Dumb cat videos are encrypted so invoicing sites should absolutely be. Don't even have links.notification.intuit.com listen on port 80 at all.

    10 votes

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  14. I would rather get my invoice at the end of the current month

    I would rather get my invoice at the end of the current month so that I am not paying for work not completed

    1 vote

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  15. cc email address populates on invoice made from estimate

    Currently on an estimate, you can add "to" and "cc" email addresses and create an invoice from the estimate. Everything copies over from the estimate except the "cc" email addresses. Please fix this so cc email addresses also transfer into the invoice populated from the estimate if cc addresses are on the estimate. Thank you!

    1 vote

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  16. Custom Email Messages by Invoice Template

    Ability to have custom Email messages for each Invoice template instead of only one email message for all Invoices. The current feature does not allow us to customize the email message for items like past due invoices, special invoice runs, etc. Having this option would allow a better customer experience and also allow a custom message with the payment link directly from QuickBooks.

    7 votes

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  17. Change the title of the email you send

    The email you send is titled “new payment request.” At a glance, this looks like an incoming payment. The title of your emails should read “new invoice“. This will be less confusing for people who are using email on a small mobile device.

    1 vote

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  18. Correct the conflict with AOL Acct holders. The invoices are not received. Your tech support team is aware of this ongoing issue.

    Apparently several AOL account holders for our merchant cannot receive the invoices. The email address of the merchant via intuit/quickbooks is not blocked or filtered by spam. This problem began several months ago. Our merchant tried a different AOL address which allowed the invoice just once. I had a lengthy call with your tech customer support folks. She said they were aware of this issue and would make its correction a priority. It’s been a month and I still cannot receive the invoice. Neither can my husband at his AOL email address. I just reactivated an old AOL account and…

    2 votes

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  19. click on bill pay from outlook

    I am unable to click and access the bill pay in the email I receive in Outlook (2007). I have to forward the email to a gmail account and from there I can click on the link. I know this isn't a universal problem, because we receive QB invoices from another vendor that DO work within Outlook. Unfortunately this vendor does not know how to fix the issue.

    1 vote

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  20. EMAIL THE RECEIPT

    holy ****. Its 2023 and this isn't a thing for a finance company?

    1 vote

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