I would like to be able to downgrade my account without having to delete my current account, start a new company, and reload data. This seems like a ridiculous exercise especially for the amount of money we pay versus the desktop version.
Arie Yahav commented
This is the fist time ever I cannot downgrade a product.
Had I known in advance this is their trick, I would never sign up.
Client loyalty isn't achieved by forcing an unwanted plan into their throat!
Phillip R commented
They're a predatory company that understand if they make the downgrade process complicated enough you wont go through the hassle of doing it. It is by design that we cannot downgrade our accounts. They have no intention of offering this service. It is also by design that you can only do it from a windows machine running the worlds least secure internet browser. Do not trust Intuit, they will trick and cheat you at every opportunity.
Agree. Totally BS. I started up a trial version and then when I wanted to start to pay somehow I am a plus account. I am a savy computer user and it is certainly not obvious what type of account it is. Then when you want to start it after the trial you cant downgrade - only reenter all the info all over again. You cant tell me that they can develop a whole program and cant devise this feature. There is obviously enough IT savy to make this feature - they just dont want you to. They know the amount of effort the whole start up is so they know you are hooped.
This needs to at least be under review immediately.
It's a joke that there isn't a downgrade feature.
It definitely cannot be that hard to build.
People have been asking about this for 2 years now and they still haven't done anything!
You're pricing people into the Plus plan and there's no way out except canceling when your bill jumps to over $40/month.
I would say a downgrade feature would be very helpful. When I started w/ quickbooks, my business was just starting out. Now I have realized I only use it for invoicing and payment tracking and none of the other features. I wish I could downgrade so I could create a Self employed. I am looking at other billing software and for what I could pay a month I could have new software without any monthly commitment. But If I could down grade, I would still keep quickbooks because of the functions i do use and the mobility.
The account owner should have the opportunity to upgrade and downgrade their account based upon the needs of the business.
Pleaaaaaaaaaaaase. I don't want to have to go somewhere else.