I suggest you ...

Make the user rights more flexible and customizable

more flexibility for users would help my company. I am a small business owner and need to concentrate on administrative; book keeping matters. I would love to have our staff have access to our vendor information without having access to the register or have the ability to write checks. This would enable me to hand off vendor invoices for entry and free my time considerably. Unfortunately your on-line version is quite limited. We used your contractor edition software years ago and found those user features worked quite well.

Any help with this matter would be greatly appreciated. As our company grows, I can say that without greater user flexibility, unfortunately we will have to make a move to another program that is slightly more diversified.

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    Lisa Nixon shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    265 comments

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      • Justin Bieber commented  ·   ·  Flag as inappropriate

        Little birdie told me to try and give this a move on. I need this to happen as one of my fans told me to tell this organisation GET THIS MOVING PLEASE. THANK YOU.

        regards. JB
        Listen to my Album now #Purpose

      • Luke Farbotko commented  ·   ·  Flag as inappropriate

        Very frustrating, we have to build and new interface for users that we want to provided limit access to. Permissions are way to basic is QBO. with 2057 votes one would think that there would be at least a response or marked as reviewed.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I have Just spoken to Hazel who as always is helpful. She has let the developers know and I will hear something soon :) Thanks again for getting this off the Ground.

      • John D commented  ·   ·  Flag as inappropriate

        I am now talking to quickbooks again now. I will let everyone know the outcome. Hopefully good news.

      • John D commented  ·   ·  Flag as inappropriate

        We need this URGENTLY. I HAVEN'T HEARD ANYTHING I SPOKE TO THE QUICKBOOKS TEAM YESTERDAY THEY SAID "THE DEVELOPERS CHOOSE WHAT TO ADD". TO ME THIS NEEDS ACTIONING ON THE HIGHEST PRIORITY. I CAN'T DELEGATE TASKS TO OTHER EMPLOYEES FOR EXAMPLE SETTING UP NEW ACCOUNTS WITHOUT THEM SEEING ALL THE FIGURES FOR THE BUSINESS FIGURES AND EMPLOYEE PAY RATES AND INFORMATION.

        THIS IS A JOKE. QUICKBOOKS GET THIS SORTED ASAP.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I totally agree with the comments above. I would like to allow other users to write checks to some vendors but not have access to other vendors.

      • Alex commented  ·   ·  Flag as inappropriate

        This is a joke they are reviewing everything else and not this. Seriously. This has more votes than the others and yet this is being missed out. This is the most important thing we need as I can't delegate out some data entry to other employees. therefore I am snowed under.

        COME ON QUICKBOOKS DEVELOPERS THIS IS BEYOND A JOKE NOW.

      • Sam Fragello commented  ·   ·  Flag as inappropriate

        We all need to bombard Intuit everywhere we can. Twitter, Facebook, etc..
        We all know that these customer feedback things they push are all show. It's apparent that they do not care about their existing customers. Over 2000 votes and not a response?? They need hit publicly where new potential customers can see how they will be treated and ignored. Once it slightly hits their pocket book they will all of a sudden pretend to care.

      • Martha Miller commented  ·   ·  Flag as inappropriate

        I run into this all the time with clients that want to limit staff access, but there's always one thing they want the staff member to be able to do that falls under the all rights level. I wish the user roles were more customizable. I'd love to see this happen soon!

      • Sam Fragello commented  ·   ·  Flag as inappropriate

        Just because a Sale Rep needs access to inventory counts and invoicing doesn't mean he needs to know what the company pays for their items! Why in the world does employees have to know the companies inventory costs?? All Sales Reps have access to all Reps sales along with access to all item costs - therefore employees know companies gross profits! This is insane. Yet I am just ignored about it. Now I am in the process of having a new program written and plan on leaving QB's because of this.

      • Alex commented  ·   ·  Flag as inappropriate

        Just need to be able to add and delete accounts so they can fix a mistake if they make one. this needs to be addressed pronto.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Please add more customization options to Manage Users. I have an employee who needs access to make deposits but should not have access to payroll or the bank register...or several of the options granted with All Access.

      • Fatima commented  ·   ·  Flag as inappropriate

        I'd really like to continue moving my clients to QBO. However, I'm at a standstill because have clients that need more user flexibility than just AP/AR rights or ALL rights. I can't ethically recommend this product if my clients are faced with having to share all of their company information just to have an assistant do the weekly bank deposit.

      • Frustrated!!!! commented  ·   ·  Flag as inappropriate

        We just switched from QB Pro. We are already frustrated!!!
        We cannot choose different invoice templates for invoicing different customers....unless you have Company admin access!!! I'm not sure I'm comfortable giving Admin level (company wide) access to someone who is just raising invoices and recording bills. After seeing all these complaints for years, I'm not very hopeful that we would be a QBO customer for very long.

      • Solomon commented  ·   ·  Flag as inappropriate

        This is why I left QBO back in 2013. I'm back checking to see if anything has changed or if anyone from Intuit has even given the courtesy of a reply..... Nope.

        This is incredibly bad product design and unbelievably terrible responsiveness to customers.

        I think harassing Intuit on Twitter would be more effective. Someone actually replies over there.
        - https://twitter.com/QuickBooks
        - https://twitter.com/QBCares
        - https://twitter.com/Intuit

      • www.sas-ph.com commented  ·   ·  Flag as inappropriate

        This issue had been so long here, Please just give some respect to all guys who voted and give some replay.
        this is huge security issue for too much companies.
        again we are expecting some respect to your clients by replay to us

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