I suggest you ...

Make the user rights more flexible and customizable

more flexibility for users would help my company. I am a small business owner and need to concentrate on administrative; book keeping matters. I would love to have our staff have access to our vendor information without having access to the register or have the ability to write checks. This would enable me to hand off vendor invoices for entry and free my time considerably. Unfortunately your on-line version is quite limited. We used your contractor edition software years ago and found those user features worked quite well.

Any help with this matter would be greatly appreciated. As our company grows, I can say that without greater user flexibility, unfortunately we will have to make a move to another program that is slightly more diversified.

2,421 votes
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    Lisa NixonLisa Nixon shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    252 comments

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      • AlexAlex commented  ·   ·  Flag as inappropriate

        Just been told this has been raised to the engineers and developers. Question is why hasn't this been reviewed yet????

      • AlexAlex commented  ·   ·  Flag as inappropriate

        Just want other users to add accounts and delete accounts without seeing private information. Enter Jounals, Pay bills.

      • Jake SJake S commented  ·   ·  Flag as inappropriate

        as a ProAdvisor its also awkward that a Team member who takes care of our books needs to have access to each customers books to have them visible within our books to make a recurring transaction. If they have access to that area of ours they should see all customers not just the ones they manage.

      • Martin FroudMartin Froud commented  ·   ·  Flag as inappropriate

        The user settings are ridiculous. We are using Quickbooks plus and a regular or custom user can see all sensitive information such as wages. Surely there needs to be the flexibility that is available in desktop Premier.
        This is make or break for us as to whether we continue to use QB online.

      • AndriaAndria commented  ·   ·  Flag as inappropriate

        Needing to add limited users to only access purchase orders. That's it!

      • Peter WintersPeter Winters commented  ·   ·  Flag as inappropriate

        I've used QB for 15+ years. I now use QB 2016. The Home Page has always put vendors on top of customers. It's a semantic, but it would be great one if I could customize the home page the way I want to see it. However; if it needs to be fixed for some reason, two put customers at the top. And three, at least allow a check box of preferences as to what I see even if it's in a fixed location. Thank you

      • Lisa NixonLisa Nixon commented  ·   ·  Flag as inappropriate

        Hi everyone great to see so many votes and yet Quickbooks doesn't seam to care about their customers. I wrote this back in 2012 come on now this is getting ridiculous. I will be moving to a different program is this doesn't get reviewed or the changes are made. You have 2 months to get your act into gear before I make the move.

      • SelenaSelena commented  ·   ·  Flag as inappropriate

        Need this Pronto. Need more employees to be able to add accounts. Bit stupid how you can enter a bill but because the account has not been entered before you can't enter the new account you have to get someone else to enter it for you.

        Main things we want other users to be able to do are.

        1. enter bills and be able to add accounts.

        2. Reconcile bank accounts

        3. Pay bills.

        4. Access to Vendor information.

      • Justin BieberJustin Bieber commented  ·   ·  Flag as inappropriate

        Little birdie told me to try and give this a move on. I need this to happen as one of my fans told me to tell this organisation GET THIS MOVING PLEASE. THANK YOU.

        regards. JB
        Listen to my Album now #Purpose

      • Luke FarbotkoLuke Farbotko commented  ·   ·  Flag as inappropriate

        Very frustrating, we have to build and new interface for users that we want to provided limit access to. Permissions are way to basic is QBO. with 2057 votes one would think that there would be at least a response or marked as reviewed.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I have Just spoken to Hazel who as always is helpful. She has let the developers know and I will hear something soon :) Thanks again for getting this off the Ground.

      • John DJohn D commented  ·   ·  Flag as inappropriate

        I am now talking to quickbooks again now. I will let everyone know the outcome. Hopefully good news.

      • John DJohn D commented  ·   ·  Flag as inappropriate

        We need this URGENTLY. I HAVEN'T HEARD ANYTHING I SPOKE TO THE QUICKBOOKS TEAM YESTERDAY THEY SAID "THE DEVELOPERS CHOOSE WHAT TO ADD". TO ME THIS NEEDS ACTIONING ON THE HIGHEST PRIORITY. I CAN'T DELEGATE TASKS TO OTHER EMPLOYEES FOR EXAMPLE SETTING UP NEW ACCOUNTS WITHOUT THEM SEEING ALL THE FIGURES FOR THE BUSINESS FIGURES AND EMPLOYEE PAY RATES AND INFORMATION.

        THIS IS A JOKE. QUICKBOOKS GET THIS SORTED ASAP.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I totally agree with the comments above. I would like to allow other users to write checks to some vendors but not have access to other vendors.

      • AlexAlex commented  ·   ·  Flag as inappropriate

        This is a joke they are reviewing everything else and not this. Seriously. This has more votes than the others and yet this is being missed out. This is the most important thing we need as I can't delegate out some data entry to other employees. therefore I am snowed under.

        COME ON QUICKBOOKS DEVELOPERS THIS IS BEYOND A JOKE NOW.

      • Sam FragelloSam Fragello commented  ·   ·  Flag as inappropriate

        We all need to bombard Intuit everywhere we can. Twitter, Facebook, etc..
        We all know that these customer feedback things they push are all show. It's apparent that they do not care about their existing customers. Over 2000 votes and not a response?? They need hit publicly where new potential customers can see how they will be treated and ignored. Once it slightly hits their pocket book they will all of a sudden pretend to care.

      • Martha MillerMartha Miller commented  ·   ·  Flag as inappropriate

        I run into this all the time with clients that want to limit staff access, but there's always one thing they want the staff member to be able to do that falls under the all rights level. I wish the user roles were more customizable. I'd love to see this happen soon!

      • Sam FragelloSam Fragello commented  ·   ·  Flag as inappropriate

        Just because a Sale Rep needs access to inventory counts and invoicing doesn't mean he needs to know what the company pays for their items! Why in the world does employees have to know the companies inventory costs?? All Sales Reps have access to all Reps sales along with access to all item costs - therefore employees know companies gross profits! This is insane. Yet I am just ignored about it. Now I am in the process of having a new program written and plan on leaving QB's because of this.

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