I suggest you ...

Make the user rights more flexible and customizable

more flexibility for users would help my company. I am a small business owner and need to concentrate on administrative; book keeping matters. I would love to have our staff have access to our vendor information without having access to the register or have the ability to write checks. This would enable me to hand off vendor invoices for entry and free my time considerably. Unfortunately your on-line version is quite limited. We used your contractor edition software years ago and found those user features worked quite well.

Any help with this matter would be greatly appreciated. As our company grows, I can say that without greater user flexibility, unfortunately we will have to make a move to another program that is slightly more diversified.

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    Lisa Nixon shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    268 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        Can't understand why they can't give more flexibility with user rights. I have a payroll person that doesn't need to see everything else on the books etc. Looks like a lot of people would like more flexibility.

      • Nick commented  ·   ·  Flag as inappropriate

        Definitely this. I have accountants access to clients accounts I want to limit my staff so they don't have the ability to make checks or ACH payments but still have the ability to enter bills and transactions.

      • Meta4 Foods commented  ·   ·  Flag as inappropriate

        I had wanted to use the QB mobile app for my delivery drivers so that they could take signatures directly into invoices but without an option for limited access, the drivers are then privy to all sales history for the company. this is not a workable option obviously.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Each section should have assignable rights. My main goal is to block payroll from everyone, but I can't do that because in order to do some things they need to do - payroll is automatically included which is crazy. That's one of the most confidential things in a business. This means that when a customized invoice for a contractor is needed - I have to stop what I'm doing, go into the invoice and set it to the correct invoice template. This should be something anyone with access to create an invoice should do.

        I also had to take over doing the bank deposits.

        I'm not that concerned with them seeing the check register - I need payroll blocked so I don't have to disrupt my days doing things they should have access to do.

      • Anonymous commented  ·   ·  Flag as inappropriate

        It would help to let the staff have access without being able to see check registers.

      • Kagan Mustafa commented  ·   ·  Flag as inappropriate

        I don't want my users to be able to see our reports and sales. I want my project managers to be able to issue estimates but not see the numbers for other staff / sales / etc.

      • Anonymous commented  ·   ·  Flag as inappropriate

        About Time all that Asking the question, Now the Question i when will it be compleated???

      • VPController commented  ·   ·  Flag as inappropriate

        They do listen. It took 1700 days and 2200 votes to put that Under Review tab. Let's see how long it will take to "Completed" status.

      • Scott Whetsell commented  ·   ·  Flag as inappropriate

        I would like to be able to have users enter inventory activity, or issue invoices without complete access to company finances. The user rights management in this program is terrible from what I have seen.

      • Elias Dominguez commented  ·   ·  Flag as inappropriate

        User rights should be separated even more. I would like one of my bookkeepers to be limited to data entry in the vendor side, no rights to entering data on the client side.

      • Lisa Nixon commented  ·   ·  Flag as inappropriate

        Thanks Alex for trying to get my issue to posted on here sorted. We should all start to bombard their support lines to make certain this gets raised to the top priority. This is what support told me earlier this week. The more people that raise this more more likely this will be reviewed.

        Kind Regards Lisa

      • Alex commented  ·   ·  Flag as inappropriate

        Raised again by Irene, We all need to start taking to the support team to get this raised further. There is no update for this issue. When will it be reviewed???

      • Alex commented  ·   ·  Flag as inappropriate

        Just been told this has been raised to the engineers and developers. Question is why hasn't this been reviewed yet????

      • Alex commented  ·   ·  Flag as inappropriate

        Just want other users to add accounts and delete accounts without seeing private information. Enter Jounals, Pay bills.

      • Jake S commented  ·   ·  Flag as inappropriate

        as a ProAdvisor its also awkward that a Team member who takes care of our books needs to have access to each customers books to have them visible within our books to make a recurring transaction. If they have access to that area of ours they should see all customers not just the ones they manage.

      • Martin Froud commented  ·   ·  Flag as inappropriate

        The user settings are ridiculous. We are using Quickbooks plus and a regular or custom user can see all sensitive information such as wages. Surely there needs to be the flexibility that is available in desktop Premier.
        This is make or break for us as to whether we continue to use QB online.

      • Andria commented  ·   ·  Flag as inappropriate

        Needing to add limited users to only access purchase orders. That's it!

      QuickBooks Online Feature Requests: Users

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