QuickBooks Online Feature Requests

Welcome to the QuickBooks Online Feature Requests forum. Please look through the submitted requests and vote or create your own suggestion that others can vote on. Make sure to give us plenty of detail so we can better understand the problem. It is not guaranteed that any suggestions will make it into the product, but it will help us identify the features you want most.

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  1. Automatic Late Fee's and/or Finance Charges

    EVERYONE wants / needs this. Why is this not done yet... Also make it so we don't need to interact with it. Its so much easier just being able to tell a customer "Well, the computer did it." It would also help remove favoritism. I have a tendency to overlook some accounts for the people that I like.

    1,547 votes
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      231 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
    • ADD PAYMENT PLAN Function

      Payment plans are common ways for consumers and business to make purchases. Payment plans are different than recurring invoices or sales receipts because payment plans have Original Purchase (total sale), less payment, to track current balances. Payments have due dates and my charge interest or fees if late.

      What we need is …

      1. Set Up Like a Loan - the ability to set up a payment plan that works like a loan that has a declining balance as payments are made

      2. Automate Monthly Payments - send monthly invoices for client to pay or automatic credit card payment options…

      994 votes
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        67 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
      • Stripe Integration

        Please include integration with Stripe (stripe.com)

        858 votes
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          55 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
        • Automatic Invoice Due Reminder

          Automatic Invoice Due Reminders would help receive payments on time. Once an invoice is sent, QuickBooks would automatically send a reminder (your invoice is due soon) to the client a couple of days before it is due.

          744 votes
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            93 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
          • Batch invoicing

            Batch invoicing! PLEASE! Allowing the set up of one invoice that is then applicable to multiple customers. You have batch statements please add batch invoicing! Anyone with membership fees needs this!

            507 votes
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              94 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
            • customize statements

              customize statements same as invoices/sales receipts/estimates...statements look terrible and outdated.

              355 votes
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                19 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
              • Signature Capture on Invoices, Estimates, and Purchase Orders: Electronic or Digital

                We deliver products to our wholesale customers directly. Our drivers currently carry two printed copies of the invoice: one for the customer to keep and a second for the customer to sign acknowledging receipt of the shipment. This second copy is brought back to the office and scanned as an attachment to the invoice in QBO.

                It would be so much easier if the iOS/Android app would simply allow signature capture on the invoice!

                This ability would also be useful with estimates for our made-to-order offerings.

                197 votes
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                  60 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                • Downgrade Subscription

                  I would like to be able to downgrade my account without having to delete my current account, start a new company, and reload data. This seems like a ridiculous exercise especially for the amount of money we pay versus the desktop version.

                  155 votes
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                    7 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                  • PAST DUE stamps on past due invoices.

                    Please add PAST DUE water mark stamps to past due invoices. I'm currently having to manually stamp them. I can not stamp emailed invoices.

                    153 votes
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                      30 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                    • Show total balance due on emailed incoice

                      Please have the emailed invoice “display page” show the TOTAL AMOUNT DUE, including the Past Due and New Charges, just like the PDF version of the invoice shows. Also, please synchronize the total amount due with Intuit Merchant Services so customers can pay the TOTAL AMOUNT DUE ONLINE – Just like the IPN payment center displayed All of the open invoices that were due! Thank you.

                      124 votes
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                        10 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add print and email to Refund Receipts.

                        Add a 'print' and 'send email' button the the Refund Reciepts section of Quickbooks, just like on the other sections of the site.

                        When I issue a refund, my customer needs something to be sent for their records. At the minute I am having to create a Credit note, send it to the customer, then delete it. Then create a refund receipt. It would be much easier to have that all in one section.

                        Please add this as a feature next time you update the site!

                        114 votes
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                          41 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                        • Fast Pay Discounts - Bill Payment auto Suggest Discount and Application

                          When paying bills, the fast pay date should be taken into account so you can fast pay bills with a discount. That discount would ideally be added to the bill when paid (or an auto suggest discount feature like the desktop version)

                          113 votes
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                            31 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                          • Multiple Invoice Templates!!!

                            Need multiple invoice templates so you can send invoices with different logos to different customers. I have two divisions that use different logos and this feature is the reason I have not moved from quickbooks to qbo

                            108 votes
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                              8 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                            • Revenue Recognition - Service Date

                              Revenue recognition should be based on service dates not invoice date. This is a major issue with QBO that needs to be fixed. Or make it an option in company settings. The date the invoice is mailed, is not necessarily the date the revenue was earned in the case of a monthly invoice with multiple service dates. Or, when a service is performed the last day of the month and not invoice until the next day. With QBO, the income is incorrectly reported in the next month.

                              100 votes
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                                14 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                              • Notify of Bounced Back Emails

                                Notify us when we send a system email and it bounces back.

                                89 votes
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                                  16 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add the abiliity to send collection letters like in the desktop version

                                  We need to be able to send collection letters that automatically pick up the aging information from a customer account along with their address so it can easily go in a window envelope

                                  73 votes
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                                    2 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add GoCardless

                                    Add GoCardless with the ability to automatically take DirectDebit

                                    72 votes
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                                      3 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                    • CIS Tax scheme

                                      The UK construction industry have to operate under the CIS tax scheme - It's a bit like VAT but for tax at source for subcontractors. I currently have to have two dummy bank accounts to manage CIS. Would be great if that could be written into QB. It already does VAT so shouldn't need too much coding!

                                      67 votes
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                                        22 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

                                        Stage 1 & 2 completed and released

                                        Hi all,

                                        We’re releasing in stages and are excited to have launched the ability to create CIS transactions, generate CIS reports but can’t current e-file directly to HMRC. If you would like to switch it on, go to your company settings>Advance>Accounting and you can now switch on CIS.

                                        This is how to use it in QuickBooks-

                                        • If you’re a contractor, create your subbies as suppliers in QuickBooks. Enter in their Verification number and CIS rate.
                                        • If you’re a Sub-contractor, create the contractor who pays you as a Customer. You would have been prompted for your own CIS rate under the settings page.

                                        Some additional guidance here on what QuickBooks can do with CIS: https://sway.com/aqBYhCz7STBn5XmB

                                        Stage 3 is the ability to file and automatically send out payment & deduction statements which is coming over the next few months

                                        Thanks team,

                                      • Wholesale billing history

                                        As an Accountant with several clients on QBO wholesale billing I am surprised and disappointed to find that the billing history for me is not available online like direct clients have. I have two serious issues:

                                        1. The past billings are not available.
                                        2. the billing area has no Print or Export to Excel option for us to be able to print the
                                        Wholesale billing.

                                        I'd like this situation corrected ASAP.

                                        Thanks
                                        Davinder Khanna
                                        Accounting Heritage Group LLC

                                        65 votes
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                                          2 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Downgrade from Plus to Essentials Online without HASSLE

                                          Allow all users to downgrade from QB plus version to essentials without a SERIOUS HASSLE. This should be a VERY simple thing for Intuit to offer. However, now that I realize I only need essentials after the trial period, I am not able to just get it. I have to set up a whole new account, export my data to a desktop version that I don't have, all the while using Internet Explorer? WTF? I am on a Mac and got the online version to avoid all of this. This is my first and LAST business that I will use…

                                          63 votes
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                                            9 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
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