QuickBooks Online Feature Requests

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  1. More options to customize invoice and sales form templates

    Customize invoice and sales form template top suggestions:

    Add custom fields on sales forms with filter options on reports
    Allow font size to be changed
    Add ability to import custom templates from QuickBooks Desktop
    Custom width and height sizing of columns and rows
    Increase character limit in sales form fields
    Modify logo appearance on forms
    Full visual edit and customization options for creating sales forms

    6,213 votes
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      906 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you so much for your feedback on sales form customization in QuickBooks. We acknowledge that we have a ways to go, but we’ve staffed this feature and are making headway.

      Right now, we have two versions of form customization running in parallel. In our newest one, we just released a beta of style import, wherein you can bring any *.docx based invoice template and use it in QuickBooks. You may access this feature by going to the gear, then clicking “QuickBooks Labs” > “Import Style.” Not on this version? We are moving people every month and enabling you to keep your old form too! Your default will change to start, but you can always revert to a frozen version of your old form without editing capabilities if you’d like.

      Lately we’ve been working on the print infrastructure to ensure you can print larger batches and render PDFs faster, invoice…

    • Please Give us Sales Orders that can be partially Invoiced! While staying Open!

      In the Desk top version there are sales orders that could be partially Invoiced if some of the work was complete or something was on Back order. The Balance of the Sales order that was not Invoiced stayed Open and could be Invoiced when Finished!

      496 votes
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        28 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
      • Custom Fields

        Would be nice if we had some simple custom fields that we could add to items like Customers, Sales Orders etc. To help us better organize. I.e. track if customer is Wholesale type or Retail type of customer etc. We have customers we take care of internally or in-house and some we contract out to manager for other companies. Custom fields that we could search by would help make it easier to organize data and filter reports. Thanks -

        325 votes
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          53 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
        • Customer phone number on invoice

          Incredibly there is no space for the customer phone number on the estimates or invoices...I have to add it manually in the address box..In the future I'll want the customer's phone number immediately when viewing a past estimate.

          298 votes
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            63 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
          • Add an Other Charge Item, along with a Subtotal Item, similar to the desktop version

            In the Desktop version, I use the Other Charge and Subtotal items. I couldn't find these items in the Online Edition. In the Desktop version, I also am able to set percentage calculation when setting up the Other Charge item.
            Can this be set up in the current online edition?

            208 votes
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              34 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
            • Create a way to email clients & vendors from within QBOE - especially to follow up on overdue invoices and bounced credit cards

              Current system makes it difficult to implement and track collections efforts. If I email somebody about their bounced card, that info only exists in my personal email. I can add a note to the ever growing notes field, but that's an extra step. Would be nice to have a scheme to email clients directly out of QB (using templates if possible) and see that listed by date with other client info - invoices, payments etc. Would be even better if the scheme allowed adding a dated note to the same pile of information

              178 votes
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                started  ·  10 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
              • Add Gratuity/Tip Field When Paying Online

                I would like to see a Gratuity/Tip field added to the online invoice system. My clients have no way of adding a Gratuity/Tip when paying their invoice online.

                111 votes
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                  34 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
                • Work Orders / Work Order in QuickBooks Online

                  Work orders would be awesome!

                  110 votes
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                    86 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
                  • Batch Action Print Invoice

                    Batch Action - Print Invoices

                    96 votes
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                      32 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
                    • Order fulfillment - Change Invoice Status from Pending, In Process, Shipped

                      Please put INVOICE STATUS for each Invoice. If Pending it is not yet paid and not yet shipped. Do not deduct inventory yet. If In Process is selected, it should already be for shipment. If it is Shipped, this is the only time that you remove the stocks from the inventory. So that it will not mixed up invoices that are not yet shipped and waiting for payment and those invoices that have already been shipped out. This is important. I hope you can do something about this especially for online sellers like us.

                      72 votes
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                        24 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
                      • Enlarge Company Logo

                        Need to make the company logo bigger. Client is very unhappy and is currently using his old software to generate invoices to send to clients, then having to enter the info into QBO to record. Not good enough Intuit

                        68 votes
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                          1 comment  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow printing more than 30 invoices at a time

                          What happened? I used to be able to print large batches of invoices. (via Transactions, Sales, Batch Actions)
                          Now I'm limited to only 30 at a time?? This is extremely problematic.
                          Error message: "Please select fewer transactions. The maximum Quickbooks can print at one time is 30."
                          Please fix.

                          65 votes
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                            13 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow multiple payment types for a sales receipt.

                            Set up QBO to allow multiple payment types for a Sales Receipt. Currently we operate a restaurant and retail business and at the end of the day we have a consolidated sales and payment report to enter in to QBO. Currenlty we are having to enter the data using Journal Entry in order to be able to have the multiple payment types post to the correct places and amounts (cash, credit card batches, gift certificates, etc.)

                            63 votes
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                              2 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
                            • Multiple accounts receivable accounts

                              The ability to use choose from multiple accounts receivable accounts on an invoice like in the desktop version.

                              58 votes
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                                4 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
                              • Shipping Manager

                                I want to be able to create UPS, USPS and FedEx shipments from my invoices in QBO. Please integrate the Shipping Manager

                                56 votes
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                                  2 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
                                • Non-Profit Donation Receipt Customization

                                  I am using QBO for a non-profit organization. They use the sales receipt feature to send donors receipts for donations made. Currently there is no way to remove certain verbiage such as "Bill To" and "Balance Due". This verbiage is not appropriate for a donor receipt as they are not paying a bill. We need to be able to customize the sales receipt to remove this verbiage.

                                  53 votes
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                                    3 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Quantity Totals

                                    Please allow quantities to be totaled. All that totals are total $$. Need total items on an invoice, purchase order, etc. I have to tell my customers and vendors how many of anything that is ordered. .... so manually we add quantities on invoices and purchase orders.

                                    51 votes
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                                      8 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Please link the paid invoices to a customer paid receipt so we can complete the transaction in one shot.

                                      It would be really nice if you could receive your payment from your customer and then the quickbooks page would automatically go to a customized or defaulted receipt that you could email or print out for the customer.

                                      48 votes
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                                        5 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Create Statement

                                        Create Statement needs to go back to this look attached.
                                        The new version is making us send a email to customers we have set preferences for to have printed statement instead of an emailed one. In the old version (attached screen shot) if we created 4 statements, 2 of which were to be printed and 2 of which were to be emailed. it would create 4 statements and email 2 and let you print 2. On this new look its creating 4 statements and sending an email for every customer who has an email, when some customers should not be…

                                        47 votes
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                                          1 comment  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow multiple payments on one sales receipts.

                                          It is very common to write up a sales receipt and the customer wants to pay with a partial payment of cash and the remaining balance using a check or credit card. The current method only allows you to receive one type of payment for every one sales receipt. Many people pay with two forms of payment and we shouldn’t have to invoice them to be able to accept multiple payments from the customer on a product sold.

                                          44 votes
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                                            2 comments  ·  Sales Transaction  ·  Flag idea as inappropriate…  ·  Admin →
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