QuickBooks Online Feature Requests

Welcome to the QuickBooks Online Feature Requests forum. Please look through the submitted requests and vote or create your own suggestion that others can vote on. Make sure to give us plenty of detail so we can better understand the problem. It is not guaranteed that any suggestions will make it into the product, but it will help us identify the features you want most.

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  1. Make the user rights more flexible and customizable

    more flexibility for users would help my company. I am a small business owner and need to concentrate on administrative; book keeping matters. I would love to have our staff have access to our vendor information without having access to the register or have the ability to write checks. This would enable me to hand off vendor invoices for entry and free my time considerably. Unfortunately your on-line version is quite limited. We used your contractor edition software years ago and found those user features worked quite well.

    Any help with this matter would be greatly appreciated. As our company…

    2,354 votes
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      under review  ·  251 comments  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
    • User Access Rights - Payroll Option

      Payroll should have its own access rights category. Right now in order to have an employee have rights to run payroll I have to give them full access rights. Can payroll rights be added seperately? ex. I dont want my payroll staff to see balances for all accounts, making purchases for inventory, or entering other transactions not related to payroll.

      Thanks

      112 votes
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        29 comments  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
      • This additional verification thing is terrible

        I am telling you right now: If you keep asking me for a 6 digit confirmation code every time I log into quickbooks online I am changing products on January 1. Half the time I don't even get the code/email. It takes me on average 15 minutes every time I want to log in, waiting for the code. If Intuit can't secure its software without this additional burden on a small business it doesn't deserve my support. Please note and thank you.

        78 votes
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          15 comments  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
        • Ability to Limit User Access by Account

          I have users who only need to have access to one of our bank accounts. I can't give them permission without them seeing all accounts.

          39 votes
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            6 comments  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow multiple customer facing email addresses and multiple default email message sent with sales forms.

            We have several different segments of our business. It would be helpful to allow multiple customer facing email addresses to be able to send invoices to the manager it pertains to. In addition, it would be helpful to have differing default messages to be able to send with the invoice, as the information can be very different depending on which segment on the business is sending it.

            37 votes
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              1 comment  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
            • Give me option to turn OFF login verification codes

              This verification code requirement is annoying. I should not have to keep doing this on my home computer every time I have to log in. The codes take forever to come by both email and text. YOU ARE WASTING MY TIME.

              Give ME, the PAYING user the option to use this feature or not.

              24 votes
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                2 comments  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
              • Hide purchase cost through user access rights control

                Issue: All the retailers/trader/importers/distributors in my country can not use QBO simple because it publicizes the gross profit & purchase costs even at the limited user access rights i.e. "Customers & Sales" and "Suppliers" which for most businesses is confidential information.

                Workaround: Crying out of security and confidentiality threats, we put a zero as purchase cost. Which basically destroys the P/L statement's COGS & the whole point of inventory tracking in case someone is stuck with QBO altogether.

                Solution: Simply consider hiding purchase cost & COGS on top priority through user access rights control as importantly as QBO focuses on…

                23 votes
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                  3 comments  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
                • Enable SSO with Azure Active Directory

                  Would like to formally request this as a feature - to support single-sign on using ADFS (active directory federation services). Many small businesses are switching to Azure Active Directory to manage their user accounts, and it would make their lives easier if QuickBooks Online offered this integration point.

                  20 votes
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                    0 comments  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
                  • User rights - Add inventory items without having admin access

                    Create a user access option to allow someone to add inventory items without having administrative access. For initial system setup, this is a must have.

                    19 votes
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                      5 comments  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
                    • Color Scheme

                      The color scheme is hard to read and hard on the eyes after working for extended time. Different color schemes would be beneficial.

                      15 votes
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                        0 comments  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
                      • QuickBooks Online Messenger like the one on QB Desktop

                        Hi, I use QB premier and one of the great features that I use a lot and QB Online doesn't have is the QuickBooks Messenger. Since I am expanding my company to other states it will be great to have this feature on QuickBooks online so I can communicate with my employees without having to call them. I hope you can add this feature soon!!

                        Thank you!

                        Cristina

                        13 votes
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                          0 comments  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
                        • Pls make online live chat available for your online users!

                          Provide ONLINE chat services for your online customers!

                          12 votes
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                            0 comments  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
                          • Decimal point placement option

                            Please add an option for us QBO users to automatically add the decimal point where we want it without having to type it every time. Thank you!

                            11 votes
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                              1 comment  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
                            • Accountant Portal for Quick books Payroll

                              1. Accountants should have the ability to change the password at the request of the client. It is very difficult that every time client forgets the password then the accountant has to create a new user id be deleting the old.

                              9 votes
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                                0 comments  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
                              • Multiple companies

                                Multiple companies in one subscription. I like to keep my personal books as well as my business books and would be nice to be able to under one consolidated price.

                                8 votes
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                                  0 comments  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
                                • System unresponsive at times

                                  Make the system more responsive and eliminate issues that cause page freeze and screen lock. Remove the lethargy of the system.

                                  8 votes
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                                    1 comment  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Provide a way for accountants to disassociate themselves unilaterally from clients using Quickbooks Online.

                                    Accountants need to be allowed to unilaterally disassociate themselves from client files. When accountants lose clients it is not usually on the best terms and communication breaks down between the parties. The Qbooks user don;t often know how to remove user even thought they know how to add users. Quickbooks representative had to send me a link for removing an accountant user as I was unable to find the instructions online. Making this a unilateral move by the accountant would assist with this as well help accountants avoid legal liability for improper access to accounts.

                                    7 votes
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                                      0 comments  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 7 votes
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                                        1 comment  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Turn off e-mail verification every time people log in.

                                        TURN OFF E-MAIL VERIFICATION. What a colossal waste of time.

                                        7 votes
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                                          1 comment  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add a chat function so my accountant and I can talk while we are both accessing the account simultaneously

                                          create a chat function on the web version so my accountant and I can talk while we are both accessing the account simultaneously

                                          7 votes
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                                            0 comments  ·  Users  ·  Flag idea as inappropriate…  ·  Admin →
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                                          QuickBooks Online Feature Requests

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